OWA failing to load

Discussion:

OWA failing to load

(too old to reply)

Andrew

2009-08-11 12:25:01 UTC

I am using SBS 2003. When I login to the Outlook Web Access page I get an
HTTP 500 error saying that the website could not be displayed. I cannot
access https://127.0.0.1/exchweb/bin/auth/owaauth.dll

I think this was caused by making changes to IIS. Is there a way to reset
the OWA web pages on IIS to the default without re-installing?

I don't use IIS for anything other that OWA.

Thanks

Cris Hanna [SBS - MVP]

2009-08-11 14:50:52 UTC

Permalink

The link for OWA internally is https://servername.domainname.local/owa
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"Andrew" <***@discussions.microsoft.com> wrote in message news:EABB4C12-D372-4302-B29D-***@microsoft.com...
I am using SBS 2003. When I login to the Outlook Web Access page I get an
HTTP 500 error saying that the website could not be displayed. I cannot
access https://127.0.0.1/exchweb/bin/auth/owaauth.dll

I think this was caused by making changes to IIS. Is there a way to reset
the OWA web pages on IIS to the default without re-installing?

I don't use IIS for anything other that OWA.

Thanks

Andrew

2009-08-11 15:48:01 UTC

Permalink

That link also doesn't work. Even when I try the external URL I get the login
screen but then it fails to login after I enter the correct details. I get a
HTTP 500 error saying that the website could not be displayed.

Post by Cris Hanna [SBS - MVP]
The link for OWA internally is https://servername.domainname.local/owa
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.
I am using SBS 2003. When I login to the Outlook Web Access page I get an
HTTP 500 error saying that the website could not be displayed. I cannot
access https://127.0.0.1/exchweb/bin/auth/owaauth.dll
I think this was caused by making changes to IIS. Is there a way to reset
the OWA web pages on IIS to the default without re-installing?
I don't use IIS for anything other that OWA.
Thanks

Cris Hanna [SBS - MVP]

2009-08-11 16:28:05 UTC

Permalink

First thing is to run the SBS BPA...www.sbsbpa.com and fix everything it finds.
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"Andrew" <***@discussions.microsoft.com> wrote in message news:93F31C9E-5DAB-4F50-A27F-***@microsoft.com...
That link also doesn't work. Even when I try the external URL I get the login
screen but then it fails to login after I enter the correct details. I get a
HTTP 500 error saying that the website could not be displayed.

Andrew

2009-08-11 18:28:02 UTC

Permalink

Thanks for your help so far. I can now login to OWA.

I have one more problem. When I login to Basic mode I can see my emails but
when I login to Premium I only see "Loading..." where the messages should be.
Any ideas?

Post by Cris Hanna [SBS - MVP]
First thing is to run the SBS BPA...www.sbsbpa.com and fix everything it finds.
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.
That link also doesn't work. Even when I try the external URL I get the login
screen but then it fails to login after I enter the correct details. I get a
HTTP 500 error saying that the website could not be displayed.

Cris Hanna [SBS - MVP]

2009-08-11 19:26:56 UTC

Permalink

You might see if this article helps
http://windowsitpro.com/windowssecurity/article/articleid/43162/troubleshooting-owas-loading-message.html

You might also see in Add Remove Programs on the Server and workstation if you have the latest MSXML Parser
--
Cris Hanna [SBS - MVP]
Co-Contributor, Windows Small Business Server 2008 Unleashed
http://www.amazon.com/Windows-Small-Business-Server-Unleashed/dp/0672329573/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1217269967&sr=8-1
Owner, CPU Services, Belleville, IL
A Microsoft Registered Partner
------------------------------------
MVPs do not work for Microsoft
Please do not submit questions directly to me.

"Andrew" <***@discussions.microsoft.com> wrote in message news:FC79D2C7-263B-4848-BC82-***@microsoft.com...
Thanks for your help so far. I can now login to OWA.

I have one more problem. When I login to Basic mode I can see my emails but
when I login to Premium I only see "Loading..." where the messages should be.
Any ideas?

Robbin Meng [MSFT]

2009-08-12 08:34:38 UTC

Permalink

Hi Andrew,

Thanks for your post and Cris's input.

The "Loading" issue may be caused by many factors. In addition, you may also have a look at KB280823 which covers most of the scenarios.

Troubleshooting OWA when the contents frame displays "Loading"
http://support.microsoft.com/default.aspx?scid=kb;en-us;280823

Users receive a "Loading" message when they use OWA to access their mailbox after you apply a hotfix or a service pack to Exchange Server 2003
http://support.microsoft.com/kb/910119/en

Hope this helps.

Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

==================================================================
Please post your SBS 2008 related questions to the SBS newsgroup on Connect website:
https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx

Please post your EBS related questions to the EBS newsgroup on Connect website:
https://connect.microsoft.com/ebs08/community/discussion/richui/default.aspx

If you want to use a newsreader other than a web forum to access these newsgroups,
please refer to the following blog to apply NNTP password and configure a newsreader:
http://msmvps.com/blogs/bradley/archive/2008/11/02/signing-up-for-the-sbs-2008-newsgroups.aspx
==================================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
==================================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
==================================================================