The backup file contains unrecognized data and cannot be used

Discussion:

(too old to reply)

MartinF

2005-09-03 21:56:07 UTC

We have just experienced a hard disk crash and I am trying to recover the
lost data. To my horror when I tried to do the restore I received the message
listed above when I try to perform the restore.

I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830. I can
catalog the file OK. The backup file is on a hard drive in another part of
the building rather than on tape. I've looked at the newsgroups for words of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.

I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.

Any words of wisdom would be welcome.

Thanks

--
Martin Fellows

Merv Porter [SBS-MVP]

2005-09-04 00:54:01 UTC

Permalink

Did you reinstall the basic Windows 2003 from CD1, then installed Windows
2003 SP1 before you attempted the restore of the backup file?

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736F8-F6F5-436D-A82D-0C8D66E2A634&displaylang=en
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
We have just experienced a hard disk crash and I am trying to recover the
lost data. To my horror when I tried to do the restore I received the message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830. I can
catalog the file OK. The backup file is on a hard drive in another part of
the building rather than on tape. I've looked at the newsgroups for words of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

CO-DBA-SC-EL

2005-09-04 02:49:25 UTC

Permalink

What's the point of a full system backup if you have to spend hours
reinstalling the base stuff and patches before restoring, in the hope that
*maybe* you did it just right and restore will be possible?

Just wondering. Actually, still wondering whether SBS is worth the risks to
a small business.

C_O

Post by Merv Porter [SBS-MVP]
Did you reinstall the basic Windows 2003 from CD1, then installed Windows
2003 SP1 before you attempted the restore of the backup file?
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736F8-F6F5-436D-A82D-0C8D66E2A634&displaylang=en
--
Merv Porter [SBS MVP]
===================================

Lanwench [MVP - Exchange]

2005-09-04 13:16:17 UTC

Permalink

Post by CO-DBA-SC-EL
What's the point of a full system backup if you have to spend hours
reinstalling the base stuff and patches before restoring, in the hope
that *maybe* you did it just right and restore will be possible?

Well, it's not supposed to be a guessing game - one should always do test
restores periodically, and do a test disaster recovery restore to make sure
one knows how. Third party backup software can also allow one to do a 'bare
metal' restore.

Post by CO-DBA-SC-EL
Just wondering. Actually, still wondering whether SBS is worth the
risks to a small business.

As opposed to what? Any system can have problems. And hardware can fail.
Much depends on the quality of the hardware, the skillset of the people who
set it up, etc.

Post by CO-DBA-SC-EL
C_O

Post by Merv Porter [SBS-MVP]
Did you reinstall the basic Windows 2003 from CD1, then installed
Windows 2003 SP1 before you attempted the restore of the backup file?
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736F8-F6F5-436D-A82D-0C8D66E2A634&displaylang=en
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
We have just experienced a hard disk crash and I am trying to
recover the lost data. To my horror when I tried to do the restore
I received the message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830.
I can catalog the file OK. The backup file is on a hard drive in
another part of
the building rather than on tape. I've looked at the newsgroups for words of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been
wrong before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

MartinF

2005-09-04 11:19:02 UTC

Permalink

Thanks for the response Mev, No, The disk that went was my D: drive so I did
not to restore my OS. The version of NTBackup that created the file was the
same that as the one I am using for the restore.

I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!

/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"

Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"

Backup Type: Normal

Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"

Backup Type: Copy

Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds

Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds

Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds

Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Merv Porter [SBS-MVP]

2005-09-04 13:44:54 UTC

Permalink

Is there any way you can copy the backup file (Small Business Server Backup
(01).bkf) to your server, or an external drive attached to your server, and
then try to restore it from there? I'm thinking maybe a mapping,
permissions or ownership problem.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks for the response Mev, No, The disk that went was my D: drive so I did
not to restore my OS. The version of NTBackup that created the file was the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Post by MartinF
We have just experienced a hard disk crash and I am trying to recover the
lost data. To my horror when I tried to do the restore I received the message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830. I can
catalog the file OK. The backup file is on a hard drive in another part of
the building rather than on tape. I've looked at the newsgroups for
words
of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

MartinF

2005-09-05 02:55:01 UTC

Permalink

Thanks Merv, I tried copying the files to a local disk on the server, but I
wasn't able to select the file, very wierd, I browsed from the ntbackup,
selected the file and hit next, the response was that no file was selected.

Not being put off I changed the permissions of the directory, and the files
on my remote backup disk where the backup files resided, to all for everyone.
Retried the backup procedure and received the same message as I originally
posted.

Could I be using an incorrect/old ntbackup version? I'm currently running
5.2.3790.1830.
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
Is there any way you can copy the backup file (Small Business Server Backup
(01).bkf) to your server, or an external drive attached to your server, and
then try to restore it from there? I'm thinking maybe a mapping,
permissions or ownership problem.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
We have just experienced a hard disk crash and I am trying to recover the
lost data. To my horror when I tried to do the restore I received the message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830. I can
catalog the file OK. The backup file is on a hard drive in another part of
the building rather than on tape. I've looked at the newsgroups for
words
of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

Merv Porter [SBS-MVP]

2005-09-05 04:42:26 UTC

Permalink

The version of NTbackup is correct for Windows 2003 SP1. Can you log onto
the workstation that contains the backup files (as a domain admin) and push
(copy) the "(01) backup file" to the server?

On the (01) backup file, make sure the Backup Operators group,
Administrators group and System all have Full Control in the Security
permissions tab. Maybe even add Domains Admin group with Full Control. You
may even want to check ownership on the Backup folder and have your domain
admin account "take ownership" of it.

Also, in the Restore and Manage Media tab in NTBackup, before you attempt to
select the target file, can you catalog the (01) backup file, then proceed
with the restore? (Tools | Catalog a backup file)

You might also try mapping \\Homedesk2\BigDisk (F)\Backup Files to
your server and then try to access it as a drive letter.

You might also try adding your user account to the Backup Operators Security
Group on the server.

And try logging into the server console for the restore (not through a
remote desktop session).
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks Merv, I tried copying the files to a local disk on the server, but I
wasn't able to select the file, very wierd, I browsed from the ntbackup,
selected the file and hit next, the response was that no file was selected.
Not being put off I changed the permissions of the directory, and the files
on my remote backup disk where the backup files resided, to all for everyone.
Retried the backup procedure and received the same message as I originally
posted.
Could I be using an incorrect/old ntbackup version? I'm currently running
5.2.3790.1830.
--
Martin Fellows

Post by MartinF
Thanks for the response Mev, No, The disk that went was my D: drive so
I
did
not to restore my OS. The version of NTBackup that created the file was the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Post by MartinF
We have just experienced a hard disk crash and I am trying to
recover
the
lost data. To my horror when I tried to do the restore I received
the
message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830.
I
can
catalog the file OK. The backup file is on a hard drive in another
part
of
the building rather than on tape. I've looked at the newsgroups for
words
of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

MartinF

2005-09-05 12:16:02 UTC

Permalink

OK - what you suggested worked! I have managed to restore my exchange
directory and the users directory back to their previous positions. I had to
go back to a previous days backup but I am still claiming (a sort of victory).

I have a couple of follow up questions: I am getting a C1041724 error
message when I try and restart the mailbox store. I'm seaching the net for
possible answers as I type. Also I need to remount my users directory to
<server>/users. Do I just set up a share and if so what permissions. Sorry
for the stupid question but I feel my brain has turned to jelly with some
serious lack of sleep :)

Thanks
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
The version of NTbackup is correct for Windows 2003 SP1. Can you log onto
the workstation that contains the backup files (as a domain admin) and push
(copy) the "(01) backup file" to the server?
On the (01) backup file, make sure the Backup Operators group,
Administrators group and System all have Full Control in the Security
permissions tab. Maybe even add Domains Admin group with Full Control. You
may even want to check ownership on the Backup folder and have your domain
admin account "take ownership" of it.
Also, in the Restore and Manage Media tab in NTBackup, before you attempt to
select the target file, can you catalog the (01) backup file, then proceed
with the restore? (Tools | Catalog a backup file)
You might also try mapping \\Homedesk2\BigDisk (F)\Backup Files to
your server and then try to access it as a drive letter.
You might also try adding your user account to the Backup Operators Security
Group on the server.
And try logging into the server console for the restore (not through a
remote desktop session).
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks for the response Mev, No, The disk that went was my D: drive so
I
did
not to restore my OS. The version of NTBackup that created the file was the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Post by MartinF
We have just experienced a hard disk crash and I am trying to
recover
the
lost data. To my horror when I tried to do the restore I received
the
message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is 5.2.3790.1830.
I
can
catalog the file OK. The backup file is on a hard drive in another
part
of
the building rather than on tape. I've looked at the newsgroups for
words
of
wisdom and most of the comments reference trying to access the file with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created and there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

Merv Porter [SBS-MVP]

2005-09-05 14:00:47 UTC

Permalink

Hi Martin,

1) Which part(s) of what I suggested fixed the problem?

2) And maybe this will help with the Exchange problem...

Mounting a Database After Restore Fails with Error Message c1041724
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q253931

3) User Folders

Hmmm.. the backup should have recreated the "User Shared Folder" for you
(along with it's permissions). If not, here's a link with the defaults:

Default User Shared Folder permissions...
http://msmvps.com/bradley/archive/2004/12/08/23026.aspx
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
OK - what you suggested worked! I have managed to restore my exchange
directory and the users directory back to their previous positions. I had to
go back to a previous days backup but I am still claiming (a sort of victory).
I have a couple of follow up questions: I am getting a C1041724 error
message when I try and restart the mailbox store. I'm seaching the net for
possible answers as I type. Also I need to remount my users directory to
<server>/users. Do I just set up a share and if so what permissions. Sorry
for the stupid question but I feel my brain has turned to jelly with some
serious lack of sleep :)
Thanks
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
The version of NTbackup is correct for Windows 2003 SP1. Can you log onto
the workstation that contains the backup files (as a domain admin) and push
(copy) the "(01) backup file" to the server?
On the (01) backup file, make sure the Backup Operators group,
Administrators group and System all have Full Control in the Security
permissions tab. Maybe even add Domains Admin group with Full Control.
You
may even want to check ownership on the Backup folder and have your domain
admin account "take ownership" of it.
Also, in the Restore and Manage Media tab in NTBackup, before you attempt to
select the target file, can you catalog the (01) backup file, then proceed
with the restore? (Tools | Catalog a backup file)
You might also try mapping \\Homedesk2\BigDisk (F)\Backup Files to
your server and then try to access it as a drive letter.
You might also try adding your user account to the Backup Operators Security
Group on the server.
And try logging into the server console for the restore (not through a
remote desktop session).
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks Merv, I tried copying the files to a local disk on the server,
but
I
wasn't able to select the file, very wierd, I browsed from the ntbackup,
selected the file and hit next, the response was that no file was selected.
Not being put off I changed the permissions of the directory, and the files
on my remote backup disk where the backup files resided, to all for everyone.
Retried the backup procedure and received the same message as I originally
posted.
Could I be using an incorrect/old ntbackup version? I'm currently running
5.2.3790.1830.
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
Is there any way you can copy the backup file (Small Business Server Backup
(01).bkf) to your server, or an external drive attached to your
server,
and
then try to restore it from there? I'm thinking maybe a mapping,
permissions or ownership problem.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks for the response Mev, No, The disk that went was my D: drive so
I
did
not to restore my OS. The version of NTBackup that created the file
was
the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Small Business Server\Backup\Small Business Backup Script.bks" /d
"SBS
Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m
normal
/j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Post by MartinF
We have just experienced a hard disk crash and I am trying to
recover
the
lost data. To my horror when I tried to do the restore I received
the
message
listed above when I try to perform the restore.
I'm running SBS 2003 SP1. The version of NTBackup is
5.2.3790.1830.
I
can
catalog the file OK. The backup file is on a hard drive in another
part
of
the building rather than on tape. I've looked at the newsgroups for
words
of
wisdom and most of the comments reference trying to access the
file
with a
different OS that it was created with, this was not the case.
I have looked at other bkf files that have been recently created
and
there
all experience the same problem so I don't think it is a simple disk
corruption I'm thinking more of a software issue but I have been wrong
before.
Any words of wisdom would be welcome.
Thanks
--
Martin Fellows

MartinF

2005-09-06 10:49:02 UTC

Permalink

Thanks Merv, I am back up and running - I let ntbackup do the restore of
exchange and everything came up fine after that. I'm still in shock of the
data that I lost. I am using other tools to try recover them from the faulty
disk.

So that I can try and prevent this happening again, what should be the
permissions on the backup directory on the other computer that I'm writing my
backups to?

Thanks again
--
Martin Fellows

Post by c***@aahh.com
Hi Martin,
1) Which part(s) of what I suggested fixed the problem?
2) And maybe this will help with the Exchange problem...
Mounting a Database After Restore Fails with Error Message c1041724
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q253931
3) User Folders
Hmmm.. the backup should have recreated the "User Shared Folder" for you
Default User Shared Folder permissions...
http://msmvps.com/bradley/archive/2004/12/08/23026.aspx
--
Merv Porter [SBS MVP]
===================================

Post by Merv Porter [SBS-MVP]
The version of NTbackup is correct for Windows 2003 SP1. Can you log onto
the workstation that contains the backup files (as a domain admin) and push
(copy) the "(01) backup file" to the server?
On the (01) backup file, make sure the Backup Operators group,
Administrators group and System all have Full Control in the Security
permissions tab. Maybe even add Domains Admin group with Full Control.
You
may even want to check ownership on the Backup folder and have your domain
admin account "take ownership" of it.
Also, in the Restore and Manage Media tab in NTBackup, before you attempt to
select the target file, can you catalog the (01) backup file, then proceed
with the restore? (Tools | Catalog a backup file)
You might also try mapping \\Homedesk2\BigDisk (F)\Backup Files to
your server and then try to access it as a drive letter.
You might also try adding your user account to the Backup Operators Security
Group on the server.
And try logging into the server console for the restore (not through a
remote desktop session).
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks Merv, I tried copying the files to a local disk on the server,
but
I
wasn't able to select the file, very wierd, I browsed from the ntbackup,
selected the file and hit next, the response was that no file was selected.
Not being put off I changed the permissions of the directory, and the files
on my remote backup disk where the backup files resided, to all for everyone.
Retried the backup procedure and received the same message as I originally
posted.
Could I be using an incorrect/old ntbackup version? I'm currently running
5.2.3790.1830.
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
Is there any way you can copy the backup file (Small Business Server Backup
(01).bkf) to your server, or an external drive attached to your
server,
and
then try to restore it from there? I'm thinking maybe a mapping,
permissions or ownership problem.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks for the response Mev, No, The disk that went was my D: drive so
I
did
not to restore my OS. The version of NTBackup that created the file
was
the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may shed some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d
"SBS
Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m
normal
/j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk (F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created 8/31/2005 at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Merv Porter [SBS-MVP]

2005-09-06 13:05:11 UTC

Permalink

On the external USB drive attached to my SBS, I have SYSTEM and
ADMINISTRATORS with "Full" permissions. You may even want to add the Backup
Operators group with Full permissions.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks Merv, I am back up and running - I let ntbackup do the restore of
exchange and everything came up fine after that. I'm still in shock of the
data that I lost. I am using other tools to try recover them from the faulty
disk.
So that I can try and prevent this happening again, what should be the
permissions on the backup directory on the other computer that I'm writing my
backups to?
Thanks again
--
Martin Fellows

Post by MartinF
OK - what you suggested worked! I have managed to restore my exchange
directory and the users directory back to their previous positions. I
had
to
go back to a previous days backup but I am still claiming (a sort of victory).
I have a couple of follow up questions: I am getting a C1041724 error
message when I try and restart the mailbox store. I'm seaching the net for
possible answers as I type. Also I need to remount my users directory to
<server>/users. Do I just set up a share and if so what permissions. Sorry
for the stupid question but I feel my brain has turned to jelly with some
serious lack of sleep :)
Thanks
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
The version of NTbackup is correct for Windows 2003 SP1. Can you log onto
the workstation that contains the backup files (as a domain admin) and push
(copy) the "(01) backup file" to the server?
On the (01) backup file, make sure the Backup Operators group,
Administrators group and System all have Full Control in the Security
permissions tab. Maybe even add Domains Admin group with Full Control.
You
may even want to check ownership on the Backup folder and have your domain
admin account "take ownership" of it.
Also, in the Restore and Manage Media tab in NTBackup, before you
attempt
to
select the target file, can you catalog the (01) backup file, then proceed
with the restore? (Tools | Catalog a backup file)
You might also try mapping \\Homedesk2\BigDisk (F)\Backup Files
to
your server and then try to access it as a drive letter.
You might also try adding your user account to the Backup Operators Security
Group on the server.
And try logging into the server console for the restore (not through a
remote desktop session).
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
Thanks Merv, I tried copying the files to a local disk on the server,
but
I
wasn't able to select the file, very wierd, I browsed from the ntbackup,
selected the file and hit next, the response was that no file was selected.
Not being put off I changed the permissions of the directory, and
the
files
on my remote backup disk where the backup files resided, to all for everyone.
Retried the backup procedure and received the same message as I originally
posted.
Could I be using an incorrect/old ntbackup version? I'm currently running
5.2.3790.1830.
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
Is there any way you can copy the backup file (Small Business
Server
Backup
(01).bkf) to your server, or an external drive attached to your
server,
and
then try to restore it from there? I'm thinking maybe a mapping,
permissions or ownership problem.
--
Merv Porter [SBS MVP]
===================================

Post by MartinF
drive
so
I
did
not to restore my OS. The version of NTBackup that created the file
was
the
same that as the one I am using for the restore.
I have included the log file of the backup job in case it may
shed
some
light on things. Note that it VERIFIED fine!!!
/31/2005 11:00 PM
-------------------------------
Date: 8/31/2005
Time: 11:00 PM
User: SYSTEM
-------------------------------
Backup Runner started.
Files\Microsoft
Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d
"SBS
Backup
created on 8/31/2005 at 11:00 PM" /v:yes /r:no /rs:no /hc:off /m
normal
/j
"Small Business Server Backup Job" /l:s /f "\\Homedesk2\BigDisk
(F)\Backup
Files\Small Business Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
=====================<BEGIN NTBACKUP LOG
FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created
8/31/2005
at
11:00 PM"
Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created
8/31/2005
at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:04 PM.
Backup completed on 8/31/2005 at 11:55 PM.
Directories: 3631
Files: 65726
Bytes: 11,538,297,850
Time: 50 minutes and 35 seconds
Backup (via shadow copy) of "D: Data"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created
8/31/2005
at
11:00 PM"
Backup Type: Normal
Backup started on 8/31/2005 at 11:55 PM.
Backup completed on 9/1/2005 at 12:31 AM.
Directories: 2183
Files: 36296
Bytes: 13,190,240,939
Time: 36 minutes and 20 seconds
Backup of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created
8/31/2005
at
11:00 PM"
Backup Type: Normal
Backup started on 9/1/2005 at 12:31 AM.
Backup completed on 9/1/2005 at 12:36 AM.
Directories: 4
Files: 5
Bytes: 1,714,594,300
Time: 4 minutes and 50 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Media name: "Small Business Server Backup (01).bkf created
8/31/2005
at
11:00 PM"
Backup Type: Copy
Backup started on 9/1/2005 at 12:36 AM.
Backup completed on 9/1/2005 at 12:39 AM.
Directories: 248
Files: 2823
Bytes: 604,863,992
Time: 2 minutes and 51 seconds
----------------------
Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: \\Homedesk2\BigDisk (F)\Backup Files\Small
Business Server Backup (01).bkf
Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:39 AM.
Verify completed on 9/1/2005 at 12:55 AM.
Directories: 3631
Files: 65726
Different: 0
Bytes: 11,538,297,850
Time: 15 minutes and 34 seconds
Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 12:55 AM.
Verify completed on 9/1/2005 at 1:06 AM.
Directories: 2183
Files: 36296
Different: 0
Bytes: 13,190,240,939
Time: 11 minutes and 35 seconds
Verify of "HOMESVR2\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:06 AM.
Verify completed on 9/1/2005 at 1:07 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 1,714,594,300
Time: 1 minute and 23 seconds
Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 8/31/2005 at 11:00 PM"
Verify started on 9/1/2005 at 1:07 AM.
Verify completed on 9/1/2005 at 1:08 AM.
Directories: 248
Files: 2823
Different: 0
Bytes: 604,863,992
Time: 34 seconds
----------------------
=======================<END NTBACKUP LOG
FILE>=====================
NTBackup finished the backup with no errors.
Backup ended at Thursday, September 01, 2005 1:08 AM
Backup Runner finished.
--
Martin Fellows

Post by Merv Porter [SBS-MVP]
Did you reinstall the basic Windows 2003 from CD1, then
installed
Windows
2003 SP1 before you attempted the restore of the backup file?
Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736F8-F6F5-436D-A82D-0C8D66E2A634&displaylang=en

c***@aahh.com

2005-09-05 06:02:24 UTC

Permalink

Hi Martin,

Just in case you are unable to restore the data from backup, it's best
that you don't mess with your D: drive. You may need to use a data
recovery service if your data is critical.

If you want to try recovering files from the D: drive, you might try
the freeware program NTFS-reader. There are a few other free tools out
there for data recovery. Here's a small roundup:

http://free-backup.info/data-recovery-software.htm

Good luck!

MartinF

2005-09-05 12:21:06 UTC

Permalink

Thanks Chad,I went out and purchased a new drive and am restoring the data
onto that. I have mounted the bad one on another computer and I am to restore
the files that way as well. I went a purchased Restorer 2000 which seems to
get some of the files but it is VERY slow. Have you had any success with the
s/w you provided in the link?

Wondering
--
Martin Fellows

Post by c***@aahh.com
Hi Martin,
Just in case you are unable to restore the data from backup, it's best
that you don't mess with your D: drive. You may need to use a data
recovery service if your data is critical.
If you want to try recovering files from the D: drive, you might try
the freeware program NTFS-reader. There are a few other free tools out
http://free-backup.info/data-recovery-software.htm
Good luck!

j***@gmail.com

2013-03-30 09:06:06 UTC

Permalink

Check out this post:
http://gallery.technet.microsoft.com/The-Backup-File-Contains-53b24ea0

By using available solution at Microsoft gallery, you can easily resolve above mentioned error issues. This is the recommended program for resolving the MS backup file issues because it gives you complete solution related Windows backup files issues. Just download the tool and scan corrupted files to optimize the tool.