Discussion:
Windows Server 2003 Service Pack 1 will not install
(too old to reply)
jim.cox
2007-11-04 21:49:01 UTC
Permalink
Following "Best Parctice Installing WS 2003 SP2 - KB939421"

It says to intsall SBS 2003 SP1

Following "Downloading Installing SBS Server 2033 Sp1"

It says to install WS 2003 SP1

Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe

Running this program shows files being extracted

Then

Setup Error: The System Failed To Find The File Specified

I can see the files in the temp directory

Any ideas anyone?

Does it produce a log file?

Any help gateful accepted

advTHANKXance

Jim

=mjc=
.
Merv Porter [SBS-MVP]
2007-11-04 23:03:02 UTC
Permalink
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.

How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68

After this, install Windows 2003 SP2, but be aware that there are some
difficulties that you may run into:

Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912

Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx

Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx

Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 00:15:42 UTC
Permalink
Merv,

Thank you for taking the time to reply.

Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run WindowsServer2003-KB8890101-SP1x86-ENU.exe

This is what fails for me with the 'file not found message'

How would I find what file was being sought?

From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.

Any help appreciated

Thankx again

Jim

=mjc=
.


From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Cris Hanna [SBS-MVP]
2007-11-05 00:52:26 UTC
Permalink
Did you download Windows Server Service Pack 1 or have it on a CD?
You might try downloading again

You can of course get the whole thing here
http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx
Windows Small Business Server 2003 Service Pack 1
--
Cris Hanna [SBS-MVP]
---------------------------
MVPs do not work for MS.
Please do not contact me directly regarding issues.

"jim.cox" <***@discussions.microsoft.com> wrote in message news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
Merv,

Thank you for taking the time to reply.

Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run WindowsServer2003-KB8890101-SP1x86-ENU.exe

This is what fails for me with the 'file not found message'

How would I find what file was being sought?

From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.

Any help appreciated

Thankx again

Jim

=mjc=
.


From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 01:10:00 UTC
Permalink
Thankx for that Chris

Yes I did try downloading a second time

Have just ordered it on CD - maybe that will help

Cheers

Jim

=mjc=
.
Post by Cris Hanna [SBS-MVP]
Did you download Windows Server Service Pack 1 or have it on a CD?
You might try downloading again
You can of course get the whole thing here
http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx
Windows Small Business Server 2003 Service Pack 1
--
Cris Hanna [SBS-MVP]
---------------------------
MVPs do not work for MS.
Please do not contact me directly regarding issues.
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install
Windows
Post by Merv Porter [SBS-MVP]
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVi
ew&ArticleID=68
Post by Merv Porter [SBS-MVP]
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-a
fter-applying-windows-server-2003-sp2-on-sbs.aspx
Post by Merv Porter [SBS-MVP]
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the
-sbs-server-after-applying-sp2.aspx
Post by Merv Porter [SBS-MVP]
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-serv
er-2003-sp2-on-sbs-2003.aspx
Post by Merv Porter [SBS-MVP]
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Merv Porter [SBS-MVP]
2007-11-05 01:12:17 UTC
Permalink
Hi Jim,

Are you starting with SBS 2003 Standard or Premium?

If you have installed SBS 2003 SP1 before attempting to install Windows 2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows 2003 SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).

Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade. Also, make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 01:45:02 UTC
Permalink
Premium

I dont have SBS 2003 SP1 installed yet (its step 5).

I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(

=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install Windows 2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows 2003 SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade. Also, make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Merv Porter [SBS-MVP]
2007-11-05 02:20:21 UTC
Permalink
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install Windows 2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows 2003 SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade. Also, make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 02:30:00 UTC
Permalink
start the install program

see dialog of files being uncomoressed to new temporary folder

imeediately that finishes we get the "not found" message

=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install Windows 2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows 2003 SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade. Also, make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1 should be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to install Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Merv Porter [SBS-MVP]
2007-11-05 03:07:47 UTC
Permalink
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp files are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?

The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.

I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 03:26:00 UTC
Permalink
Yes I am logged on as "THE" administrator

I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?

Update.exe is there in the folder

I made a copy of the extract directory and I get the same result starting
the the update program.

Dont think I've restricted any access to c:\windows - I will check

=mjc=
.
Post by Merv Porter [SBS-MVP]
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp files are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?
The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.
I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing Windows 2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and do the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being started. Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there are some
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2 on SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Merv Porter [SBS-MVP]
2007-11-05 03:37:21 UTC
Permalink
The hard disk space requirements for Windows Server 2003 Service Pack 1
(SP1)
http://support.microsoft.com/kb/892807

You should have enough space then.

Can you put the Windows 2003 SP1 download on an external drive (USB 2.0) and
see if it will run from there?
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Yes I am logged on as "THE" administrator
I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
Update.exe is there in the folder
I made a copy of the extract directory and I get the same result starting
the the update program.
Dont think I've restricted any access to c:\windows - I will check
=mjc=
.
Post by Merv Porter [SBS-MVP]
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp files are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?
The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.
I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing
Windows
2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and
do
the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being
started.
Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there
are
some
Windows 2003 service pack 2 known issues on Small Business
Server
2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2
on
SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 20:02:16 UTC
Permalink
Now that I know that the update directory is the correct one, I tried using
"add and remove programs" on the update.msi

This gives the following message...

Windows Server 2003 SP1 (1033)
Microsoft requires use of "machine assigned" distribution method when using
update.msi

Is that any help?

Thankx again

Jim

=mjc=
.
Post by Merv Porter [SBS-MVP]
The hard disk space requirements for Windows Server 2003 Service Pack 1
(SP1)
http://support.microsoft.com/kb/892807
You should have enough space then.
Can you put the Windows 2003 SP1 download on an external drive (USB 2.0) and
see if it will run from there?
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Yes I am logged on as "THE" administrator
I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
Update.exe is there in the folder
I made a copy of the extract directory and I get the same result starting
the the update program.
Dont think I've restricted any access to c:\windows - I will check
=mjc=
.
Post by Merv Porter [SBS-MVP]
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp files are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?
The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.
I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than once. It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing
Windows
2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is actually 5 web
pages long, so make sure you read through the entire procedure and
do
the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being
started.
Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there
are
some
Windows 2003 service pack 2 known issues on Small Business
Server
2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2
on
SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Merv Porter [SBS-MVP]
2007-11-05 20:12:33 UTC
Permalink
"Update.msi"? I thought we were talking about Update.exe?

Microsoft Update
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_thread/thread/f3ad37036bbec394/49a605c2183496af?hl=en&lnk=st&q=Microsoft+requires+use+of+%22machine+assigned%22+distribution+method+when+using+update.msi#49a605c2183496af
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Now that I know that the update directory is the correct one, I tried using
"add and remove programs" on the update.msi
This gives the following message...
Windows Server 2003 SP1 (1033)
Microsoft requires use of "machine assigned" distribution method when using
update.msi
Is that any help?
Thankx again
Jim
=mjc=
.
Post by Merv Porter [SBS-MVP]
The hard disk space requirements for Windows Server 2003 Service Pack 1
(SP1)
http://support.microsoft.com/kb/892807
You should have enough space then.
Can you put the Windows 2003 SP1 download on an external drive (USB 2.0) and
see if it will run from there?
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Yes I am logged on as "THE" administrator
I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
Update.exe is there in the folder
I made a copy of the extract directory and I get the same result starting
the the update program.
Dont think I've restricted any access to c:\windows - I will check
=mjc=
.
Post by Merv Porter [SBS-MVP]
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp
files
are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?
The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.
I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than
once.
It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing
Windows
2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is
actually 5
web
pages long, so make sure you read through the entire procedure and
do
the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being
started.
Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there
are
some
Windows 2003 service pack 2 known issues on Small Business
Server
2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003 SP2
on
SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
jim.cox
2007-11-05 21:50:02 UTC
Permalink
yes we were taling update.exe

I thought I would try update.msi in case it would work instead
Post by Merv Porter [SBS-MVP]
"Update.msi"? I thought we were talking about Update.exe?
Microsoft Update
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_thread/thread/f3ad37036bbec394/49a605c2183496af?hl=en&lnk=st&q=Microsoft+requires+use+of+%22machine+assigned%22+distribution+method+when+using+update.msi#49a605c2183496af
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Now that I know that the update directory is the correct one, I tried using
"add and remove programs" on the update.msi
This gives the following message...
Windows Server 2003 SP1 (1033)
Microsoft requires use of "machine assigned" distribution method when using
update.msi
Is that any help?
Thankx again
Jim
=mjc=
.
Post by Merv Porter [SBS-MVP]
The hard disk space requirements for Windows Server 2003 Service Pack 1
(SP1)
http://support.microsoft.com/kb/892807
You should have enough space then.
Can you put the Windows 2003 SP1 download on an external drive (USB 2.0) and
see if it will run from there?
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Yes I am logged on as "THE" administrator
I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
Update.exe is there in the folder
I made a copy of the extract directory and I get the same result starting
the the update program.
Dont think I've restricted any access to c:\windows - I will check
=mjc=
.
Post by Merv Porter [SBS-MVP]
Are you logged on as THE Administrator?
Do you have full permissions to the location where the temp files are
extracted?
Do you have plenty of room on the drive (partition) where the temp
files
are
extracted?
Have you moved or restricted access (via a Group Policy or other) anything
in the Windows folder?
The install program for Windows 2003 SP1, extracts to an temp i386 folder
(under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one of
your partitions. (Once the install is canceled, that temp folder is
deleted). It then starts the Update.exe app located in the i386\update
folder under that GUID. In your case, it sounds like it can't find the
Update.exe file.
I suspect your issue may be a permissions or drive (partition) space
problem.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
start the install program
see dialog of files being uncomoressed to new temporary folder
imeediately that finishes we get the "not found" message
=mjc=
.
Post by Merv Porter [SBS-MVP]
At what point does it fail with the "can't find file" error?
--
Merv Porter [SBS-MVP]
============================
Post by Merv Porter [SBS-MVP]
Premium
I dont have SBS 2003 SP1 installed yet (its step 5).
I have tried downlaoding the Windows 2003 sp1 file more than
once.
It
appears to extract ok, but cant find what it wants to run :(
=mjc=
.
Post by Merv Porter [SBS-MVP]
Hi Jim,
Are you starting with SBS 2003 Standard or Premium?
If you have installed SBS 2003 SP1 before attempting to install
Windows
2003
SP1, uninstall SBS 2003 SP1, reboot and then try installing WIndows
2003
SP1
again. If no go, try downloading, extracting and installing
Windows
2003
SP1 again (your original download my have been corrupt).
Note that the link (the upgrade procedure) I gave you is
actually 5
web
pages long, so make sure you read through the entire procedure and
do
the
downloads & follow the suggestions before you start the upgrade.
Also,
make
sure that your server BIOS has been upgraded as recommended by the
manufacturer before you begin the upgrade.
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Merv,
Thank you for taking the time to reply.
Your first link agrees that Windows Server 2003 Service Pacl 1
should
be
installed first. It says to run
WindowsServer2003-KB8890101-SP1x86-ENU.exe
This is what fails for me with the 'file not found message'
How would I find what file was being sought?
From your link it would appear that a setup wizard is being
started.
Maybe
this is what is missing.
Any help appreciated
Thankx again
Jim
=mjc=
.
From the look
Post by Merv Porter [SBS-MVP]
Following is the procedure from the M&M's web site on how to
install
Windows
2003 SP1 and SBS 2003 SP1.
How to install Service Pack 1 for SBS 2003
(substitute Exchange 2003 SP2 for Exchange SP1 in the
procedure)
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView&ArticleID=68
After this, install Windows 2003 SP2, but be aware that there
are
some
Windows 2003 service pack 2 known issues on Small Business
Server
2003
http://support.microsoft.com/kb/555912
Common Networking Issues After Applying Windows Server 2003
SP2
on
SBS
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-after-applying-windows-server-2003-sp2-on-sbs.aspx
Unable to RDP/RWW into the SBS server after applying SP2
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-sbs-server-after-applying-sp2.aspx
Can I Install Windows Server 2003 SP2 on SBS 2003
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server-2003-sp2-on-sbs-2003.aspx
--
Merv Porter [SBS-MVP]
============================
Post by jim.cox
Following "Best Parctice Installing WS 2003 SP2 - KB939421"
It says to intsall SBS 2003 SP1
Following "Downloading Installing SBS Server 2033 Sp1"
It says to install WS 2003 SP1
Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
Running this program shows files being extracted
Then
Setup Error: The System Failed To Find The File Specified
I can see the files in the temp directory
Any ideas anyone?
Does it produce a log file?
Any help gateful accepted
advTHANKXance
Jim
=mjc=
.
Robert Li [MSFT]
2007-11-06 09:19:48 UTC
Permalink
Hi Jim,

Thanks for posting in our newsgroup and also for Cris's input.

Based try the following to see if you can install the Windows 2003 SP1
successfully:

1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.

2. Run the following command:

C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x

3. Specifying a path (such as C:\SP1) for extracted files.

4. Go to C:\SP1\i386\Update.

5. Double-click update.exe (not update.msi) to manually start the
installation process.

More info:

Downloading and Installing Windows Small Business Server 2003 Service Pack
1
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm

If this installation is still unsuccessful, the problem may be caused by
some third party software. Please perform a Clean Boot and try installing
again.

1. Click Start->Run...->type msconfig and press Enter
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items
4. Click OK and choose Restart
5. After reboot, check whether the problem still occurs

If the problem persists, please collect the following information for deep
research:

1. Screen shot of the error message when you install the service pack.

2. Send C:\Windows\Svcpack.log to me for research.

Please send the information to to v-***@microsoft.com with subject:
40912682-Windows Server 2003 Service Pack 1 will not install.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<thread-index: Acgf5sPbevmk95bHQy6r3DtxRbNOlw==
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<***@TK2MSFTNGP05.phx.gbl>
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<Date: Mon, 5 Nov 2007 12:02:16 -0800
<Lines: 264
<Message-ID: <D6498BEA-3336-441D-9A4F-***@microsoft.com>
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<
<Now that I know that the update directory is the correct one, I tried
using
<"add and remove programs" on the update.msi
<
<This gives the following message...
<
<Windows Server 2003 SP1 (1033)
<Microsoft requires use of "machine assigned" distribution method when
using
<update.msi
<
<Is that any help?
<
<Thankx again
<
<Jim
<
<=mjc=
<.
<
<
<"Merv Porter [SBS-MVP]" wrote:
<
<> The hard disk space requirements for Windows Server 2003 Service Pack 1
<> (SP1)
<> http://support.microsoft.com/kb/892807
<>
<> You should have enough space then.
<>
<> Can you put the Windows 2003 SP1 download on an external drive (USB 2.0)
and
<> see if it will run from there?
<>
<> --
<> Merv Porter [SBS-MVP]
<> ============================
<>
<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> news:34487715-5C30-4D3C-9D58-***@microsoft.com...
<> > Yes I am logged on as "THE" administrator
<> >
<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
<> >
<> > Update.exe is there in the folder
<> >
<> > I made a copy of the extract directory and I get the same result
starting
<> > the the update program.
<> >
<> > Dont think I've restricted any access to c:\windows - I will check
<> >
<> > =mjc=
<> > .
<> >
<> >
<> >
<> >
<> > "Merv Porter [SBS-MVP]" wrote:
<> >
<> >> Are you logged on as THE Administrator?
<> >> Do you have full permissions to the location where the temp files are
<> >> extracted?
<> >> Do you have plenty of room on the drive (partition) where the temp
files
<> >> are
<> >> extracted?
<> >> Have you moved or restricted access (via a Group Policy or other)
<> >> anything
<> >> in the Windows folder?
<> >>
<> >> The install program for Windows 2003 SP1, extracts to an temp i386
folder
<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on
one of
<> >> your partitions. (Once the install is canceled, that temp folder is
<> >> deleted). It then starts the Update.exe app located in the
i386\update
<> >> folder under that GUID. In your case, it sounds like it can't find
the
<> >> Update.exe file.
<> >>
<> >> I suspect your issue may be a permissions or drive (partition) space
<> >> problem.
<> >>
<> >> --
<> >> Merv Porter [SBS-MVP]
<> >> ============================
<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<> >> > start the install program
<> >> >
<> >> > see dialog of files being uncomoressed to new temporary folder
<> >> >
<> >> > imeediately that finishes we get the "not found" message
<> >> >
<> >> > =mjc=
<> >> > .
<> >> >
<> >> >
<> >> > "Merv Porter [SBS-MVP]" wrote:
<> >> >
<> >> >> At what point does it fail with the "can't find file" error?
<> >> >>
<> >> >> --
<> >> >> Merv Porter [SBS-MVP]
<> >> >> ============================
<> >> >>
<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<> >> >> > Premium
<> >> >> >
<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<> >> >> >
<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more than
once.
<> >> >> > It
<> >> >> > appears to extract ok, but cant find what it wants to run :(
<> >> >> >
<> >> >> > =mjc=
<> >> >> > .
<> >> >> >
<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<> >> >> >
<> >> >> >> Hi Jim,
<> >> >> >>
<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<> >> >> >>
<> >> >> >> If you have installed SBS 2003 SP1 before attempting to install
<> >> >> >> Windows
<> >> >> >> 2003
<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
WIndows
<> >> >> >> 2003
<> >> >> >> SP1
<> >> >> >> again. If no go, try downloading, extracting and installing
<> >> >> >> Windows
<> >> >> >> 2003
<> >> >> >> SP1 again (your original download my have been corrupt).
<> >> >> >>
<> >> >> >> Note that the link (the upgrade procedure) I gave you is
actually 5
<> >> >> >> web
<> >> >> >> pages long, so make sure you read through the entire procedure
and
<> >> >> >> do
<> >> >> >> the
<> >> >> >> downloads & follow the suggestions before you start the upgrade.
<> >> >> >> Also,
<> >> >> >> make
<> >> >> >> sure that your server BIOS has been upgraded as recommended by
the
<> >> >> >> manufacturer before you begin the upgrade.
<> >> >> >>
<> >> >> >> --
<> >> >> >> Merv Porter [SBS-MVP]
<> >> >> >> ============================
<> >> >> >>
<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<> >> >> >> > Merv,
<> >> >> >> >
<> >> >> >> > Thank you for taking the time to reply.
<> >> >> >> >
<> >> >> >> > Your first link agrees that Windows Server 2003 Service Pacl 1
<> >> >> >> > should
<> >> >> >> > be
<> >> >> >> > installed first. It says to run
<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<> >> >> >> >
<> >> >> >> > This is what fails for me with the 'file not found message'
<> >> >> >> >
<> >> >> >> > How would I find what file was being sought?
<> >> >> >> >
<> >> >> >> > From your link it would appear that a setup wizard is being
<> >> >> >> > started.
<> >> >> >> > Maybe
<> >> >> >> > this is what is missing.
<> >> >> >> >
<> >> >> >> > Any help appreciated
<> >> >> >> >
<> >> >> >> > Thankx again
<> >> >> >> >
<> >> >> >> > Jim
<> >> >> >> >
<> >> >> >> > =mjc=
<> >> >> >> > .
<> >> >> >> >
<> >> >> >> >
<> >> >> >> > From the look
<> >> >> >> >
<> >> >> >> >
<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<> >> >> >> >
<> >> >> >> >> Following is the procedure from the M&M's web site on how to
<> >> >> >> >> install
<> >> >> >> >> Windows
<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<> >> >> >> >>
<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
procedure)
<> >> >> >> >>
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView
&ArticleID=68
<> >> >> >> >>
<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
there
<> >> >> >> >> are
<> >> >> >> >> some
<> >> >> >> >> difficulties that you may run into:
<> >> >> >> >>
<> >> >> >> >> Windows 2003 service pack 2 known issues on Small Business
<> >> >> >> >> Server
<> >> >> >> >> 2003
<> >> >> >> >> http://support.microsoft.com/kb/555912
<> >> >> >> >>
<> >> >> >> >> Common Networking Issues After Applying Windows Server 2003
SP2
<> >> >> >> >> on
<> >> >> >> >> SBS
<> >> >> >> >>
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-aft
er-applying-windows-server-2003-sp2-on-sbs.aspx
<> >> >> >> >>
<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<> >> >> >> >>
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-s
bs-server-after-applying-sp2.aspx
<> >> >> >> >>
<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<> >> >> >> >>
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server
-2003-sp2-on-sbs-2003.aspx
<> >> >> >> >>
<> >> >> >> >>
<> >> >> >> >> --
<> >> >> >> >> Merv Porter [SBS-MVP]
<> >> >> >> >> ============================
<> >> >> >> >>
<> >> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 - KB939421"
<> >> >> >> >> >
<> >> >> >> >> > It says to intsall SBS 2003 SP1
<> >> >> >> >> >
<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<> >> >> >> >> >
<> >> >> >> >> > It says to install WS 2003 SP1
<> >> >> >> >> >
<> >> >> >> >> > Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
<> >> >> >> >> >
<> >> >> >> >> > Running this program shows files being extracted
<> >> >> >> >> >
<> >> >> >> >> > Then
<> >> >> >> >> >
<> >> >> >> >> > Setup Error: The System Failed To Find The File Specified
<> >> >> >> >> >
<> >> >> >> >> > I can see the files in the temp directory
<> >> >> >> >> >
<> >> >> >> >> > Any ideas anyone?
<> >> >> >> >> >
<> >> >> >> >> > Does it produce a log file?
<> >> >> >> >> >
<> >> >> >> >> > Any help gateful accepted
<> >> >> >> >> >
<> >> >> >> >> > advTHANKXance
<> >> >> >> >> >
<> >> >> >> >> > Jim
<> >> >> >> >> >
<> >> >> >> >> > =mjc=
<> >> >> >> >> > .
<> >> >> >> >> >
<> >> >> >> >> >
<> >> >> >> >> >
<> >> >> >> >>
<> >> >> >> >>
<> >> >> >> >>
<> >> >> >>
<> >> >> >>
<> >> >> >>
<> >> >>
<> >> >>
<> >> >>
<> >>
<> >>
<> >>
<>
<>
<>
<
Robert Li [MSFT]
2007-11-07 09:48:01 UTC
Permalink
Hi Jim,

Thanks for your reply.

Based on my research on the error message "The system cannot find the file
specified", please take the following steps:

The problem may be caused by incorrect security setting, please reset
security settings back to the default by the following steps:

1. Click Start, click Run, type cmd, and then press ENTER.
2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db
secsetup.sdb /verbose, and then press ENTER. You receive a "Task is
completed" message, and a warning message that something could not be done.
You can safely ignore this message. For more information about this
message, view the %windir%\Security\Logs\Scesrv.log file.

More info

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222/en-us

Note: This KB also applies to SBS 2003. To set the security setting to
default, this may take long time.

If the problem persists, please help me collect the following information
for deep research:

MPS Report

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to v-***@microsoft.com with subject:
40912682-Windows Server 2003 Service Pack 1 will not install

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<Organization: Microsoft
<Date: Tue, 06 Nov 2007 09:19:48 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<
<Hi Jim,
<
<Thanks for posting in our newsgroup and also for Cris's input.
<
<Based try the following to see if you can install the Windows 2003 SP1
<successfully:
<
<1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.
<
<2. Run the following command:
<
<C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x
<
<3. Specifying a path (such as C:\SP1) for extracted files.
<
<4. Go to C:\SP1\i386\Update.
<
<5. Double-click update.exe (not update.msi) to manually start the
<installation process.
<
<More info:
<
<Downloading and Installing Windows Small Business Server 2003 Service Pack
<1
<http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e
0
<b3fc3/ToDownLoadFilesandReadInstructions.htm
<
<If this installation is still unsuccessful, the problem may be caused by
<some third party software. Please perform a Clean Boot and try installing
<again.
<
<1. Click Start->Run...->type msconfig and press Enter
<2. Click Services tab and select Hide All Microsoft Services and Disable
<All third party Services.
<3. Click Startup tab and Disable All startup items
<4. Click OK and choose Restart
<5. After reboot, check whether the problem still occurs
<
<If the problem persists, please collect the following information for deep
<research:
<
<1. Screen shot of the error message when you install the service pack.
<
<2. Send C:\Windows\Svcpack.log to me for research.
<
<Please send the information to to v-***@microsoft.com with subject:
<40912682-Windows Server 2003 Service Pack 1 will not install.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<<thread-index: Acgf5sPbevmk95bHQy6r3DtxRbNOlw==
<<X-WBNR-Posting-Host: 207.46.192.207
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<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<Date: Mon, 5 Nov 2007 12:02:16 -0800
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<<
<<Now that I know that the update directory is the correct one, I tried
<using
<<"add and remove programs" on the update.msi
<<
<<This gives the following message...
<<
<<Windows Server 2003 SP1 (1033)
<<Microsoft requires use of "machine assigned" distribution method when
<using
<<update.msi
<<
<<Is that any help?
<<
<<Thankx again
<<
<<Jim
<<
<<=mjc=
<<.
<<
<<
<<"Merv Porter [SBS-MVP]" wrote:
<<
<<> The hard disk space requirements for Windows Server 2003 Service Pack 1
<<> (SP1)
<<> http://support.microsoft.com/kb/892807
<<>
<<> You should have enough space then.
<<>
<<> Can you put the Windows 2003 SP1 download on an external drive (USB
2.0)
<and
<<> see if it will run from there?
<<>
<<> --
<<> Merv Porter [SBS-MVP]
<<> ============================
<<>
<<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> news:34487715-5C30-4D3C-9D58-***@microsoft.com...
<<> > Yes I am logged on as "THE" administrator
<<> >
<<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
<<> >
<<> > Update.exe is there in the folder
<<> >
<<> > I made a copy of the extract directory and I get the same result
<starting
<<> > the the update program.
<<> >
<<> > Dont think I've restricted any access to c:\windows - I will check
<<> >
<<> > =mjc=
<<> > .
<<> >
<<> >
<<> >
<<> >
<<> > "Merv Porter [SBS-MVP]" wrote:
<<> >
<<> >> Are you logged on as THE Administrator?
<<> >> Do you have full permissions to the location where the temp files are
<<> >> extracted?
<<> >> Do you have plenty of room on the drive (partition) where the temp
<files
<<> >> are
<<> >> extracted?
<<> >> Have you moved or restricted access (via a Group Policy or other)
<<> >> anything
<<> >> in the Windows folder?
<<> >>
<<> >> The install program for Windows 2003 SP1, extracts to an temp i386
<folder
<<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on
<one of
<<> >> your partitions. (Once the install is canceled, that temp folder is
<<> >> deleted). It then starts the Update.exe app located in the
<i386\update
<<> >> folder under that GUID. In your case, it sounds like it can't find
<the
<<> >> Update.exe file.
<<> >>
<<> >> I suspect your issue may be a permissions or drive (partition) space
<<> >> problem.
<<> >>
<<> >> --
<<> >> Merv Porter [SBS-MVP]
<<> >> ============================
<<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<<> >> > start the install program
<<> >> >
<<> >> > see dialog of files being uncomoressed to new temporary folder
<<> >> >
<<> >> > imeediately that finishes we get the "not found" message
<<> >> >
<<> >> > =mjc=
<<> >> > .
<<> >> >
<<> >> >
<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >
<<> >> >> At what point does it fail with the "can't find file" error?
<<> >> >>
<<> >> >> --
<<> >> >> Merv Porter [SBS-MVP]
<<> >> >> ============================
<<> >> >>
<<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<<> >> >> > Premium
<<> >> >> >
<<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<> >> >> >
<<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more than
<once.
<<> >> >> > It
<<> >> >> > appears to extract ok, but cant find what it wants to run :(
<<> >> >> >
<<> >> >> > =mjc=
<<> >> >> > .
<<> >> >> >
<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >> >
<<> >> >> >> Hi Jim,
<<> >> >> >>
<<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<<> >> >> >>
<<> >> >> >> If you have installed SBS 2003 SP1 before attempting to install
<<> >> >> >> Windows
<<> >> >> >> 2003
<<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<WIndows
<<> >> >> >> 2003
<<> >> >> >> SP1
<<> >> >> >> again. If no go, try downloading, extracting and installing
<<> >> >> >> Windows
<<> >> >> >> 2003
<<> >> >> >> SP1 again (your original download my have been corrupt).
<<> >> >> >>
<<> >> >> >> Note that the link (the upgrade procedure) I gave you is
<actually 5
<<> >> >> >> web
<<> >> >> >> pages long, so make sure you read through the entire procedure
<and
<<> >> >> >> do
<<> >> >> >> the
<<> >> >> >> downloads & follow the suggestions before you start the
upgrade.
<<> >> >> >> Also,
<<> >> >> >> make
<<> >> >> >> sure that your server BIOS has been upgraded as recommended by
<the
<<> >> >> >> manufacturer before you begin the upgrade.
<<> >> >> >>
<<> >> >> >> --
<<> >> >> >> Merv Porter [SBS-MVP]
<<> >> >> >> ============================
<<> >> >> >>
<<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<<> >> >> >> > Merv,
<<> >> >> >> >
<<> >> >> >> > Thank you for taking the time to reply.
<<> >> >> >> >
<<> >> >> >> > Your first link agrees that Windows Server 2003 Service Pacl
1
<<> >> >> >> > should
<<> >> >> >> > be
<<> >> >> >> > installed first. It says to run
<<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >> >
<<> >> >> >> > This is what fails for me with the 'file not found message'
<<> >> >> >> >
<<> >> >> >> > How would I find what file was being sought?
<<> >> >> >> >
<<> >> >> >> > From your link it would appear that a setup wizard is being
<<> >> >> >> > started.
<<> >> >> >> > Maybe
<<> >> >> >> > this is what is missing.
<<> >> >> >> >
<<> >> >> >> > Any help appreciated
<<> >> >> >> >
<<> >> >> >> > Thankx again
<<> >> >> >> >
<<> >> >> >> > Jim
<<> >> >> >> >
<<> >> >> >> > =mjc=
<<> >> >> >> > .
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >> > From the look
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >> >> >
<<> >> >> >> >> Following is the procedure from the M&M's web site on how to
<<> >> >> >> >> install
<<> >> >> >> >> Windows
<<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<> >> >> >> >>
<<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
<procedure)
<<> >> >> >> >>
<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVie
w
<&ArticleID=68
<<> >> >> >> >>
<<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
<there
<<> >> >> >> >> are
<<> >> >> >> >> some
<<> >> >> >> >> difficulties that you may run into:
<<> >> >> >> >>
<<> >> >> >> >> Windows 2003 service pack 2 known issues on Small Business
<<> >> >> >> >> Server
<<> >> >> >> >> 2003
<<> >> >> >> >> http://support.microsoft.com/kb/555912
<<> >> >> >> >>
<<> >> >> >> >> Common Networking Issues After Applying Windows Server 2003
<SP2
<<> >> >> >> >> on
<<> >> >> >> >> SBS
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-af
t
<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<> >> >> >> >>
<<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-
s
<bs-server-after-applying-sp2.aspx
<<> >> >> >> >>
<<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-serve
r
<-2003-sp2-on-sbs-2003.aspx
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >> >> --
<<> >> >> >> >> Merv Porter [SBS-MVP]
<<> >> >> >> >> ============================
<<> >> >> >> >>
<<> >> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in
message
<<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 -
KB939421"
<<> >> >> >> >> >
<<> >> >> >> >> > It says to intsall SBS 2003 SP1
<<> >> >> >> >> >
<<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<> >> >> >> >> >
<<> >> >> >> >> > It says to install WS 2003 SP1
<<> >> >> >> >> >
<<> >> >> >> >> > Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >> >> >
<<> >> >> >> >> > Running this program shows files being extracted
<<> >> >> >> >> >
<<> >> >> >> >> > Then
<<> >> >> >> >> >
<<> >> >> >> >> > Setup Error: The System Failed To Find The File Specified
<<> >> >> >> >> >
<<> >> >> >> >> > I can see the files in the temp directory
<<> >> >> >> >> >
<<> >> >> >> >> > Any ideas anyone?
<<> >> >> >> >> >
<<> >> >> >> >> > Does it produce a log file?
<<> >> >> >> >> >
<<> >> >> >> >> > Any help gateful accepted
<<> >> >> >> >> >
<<> >> >> >> >> > advTHANKXance
<<> >> >> >> >> >
<<> >> >> >> >> > Jim
<<> >> >> >> >> >
<<> >> >> >> >> > =mjc=
<<> >> >> >> >> > .
<<> >> >> >> >> >
<<> >> >> >> >> >
<<> >> >> >> >> >
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >>
<<> >> >> >>
<<> >> >> >>
<<> >> >>
<<> >> >>
<<> >> >>
<<> >>
<<> >>
<<> >>
<<>
<<>
<<>
<<
<
<
Robert Li [MSFT]
2007-11-09 11:16:32 UTC
Permalink
Hi Jim,

I researched your logon and found the following event:

Event Type: Error
Event Source: MsiInstaller
Event ID: 1013
Description:
Product: Windows Server 2003 Service Pack 1 (1033) -- Microsoft requires
use of the "Machine Assigned" distribution method when using Update.msi.

Based on my error message, please check the following:

Step 1: Set Cryptographic Services to automatic

1. Start the Administrative Tools utility in Control Panel.
2. Double-click Services.
3. Right-click Cryptographic Services, and then click Properties.
4. Click Automatic for Startup type, and then click Start.

Step 2: Reregister DLL files that are associated with Cryptographic Services

1. Rename the Catroot2 folder:

net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
exit

2. Unregister DLL files that are associated with Cryptographic Services

regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll
regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dll

3. Reboot Server

4. Register DLL files that are associated with Cryptographic Services

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 mssip32.dll
regsvr32 cryptdlg.dll

5. Reboot Server

6. Try to install the SP1 again.

More info:

You cannot install some updates or programs
http://support.microsoft.com/?id=822798

Hope this helps.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<X-Tomcat-ID: 256661879
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<Organization: Microsoft
<Date: Wed, 07 Nov 2007 09:48:01 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
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<
<Hi Jim,
<
<Thanks for your reply.
<
<Based on my research on the error message "The system cannot find the file
<specified", please take the following steps:
<
<The problem may be caused by incorrect security setting, please reset
<security settings back to the default by the following steps:
<
<1. Click Start, click Run, type cmd, and then press ENTER.
<2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db
<secsetup.sdb /verbose, and then press ENTER. You receive a "Task is
<completed" message, and a warning message that something could not be
done.
<You can safely ignore this message. For more information about this
<message, view the %windir%\Security\Logs\Scesrv.log file.
<
<More info
<
<How to reset security settings back to the defaults
<http://support.microsoft.com/kb/313222/en-us
<
<Note: This KB also applies to SBS 2003. To set the security setting to
<default, this may take long time.
<
<If the problem persists, please help me collect the following information
<for deep research:
<
<MPS Report
<
<1) Download MPS report tool from:
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<15706/MPSRPT_SETUPPerf.EXE
<2) Run the MPSRPT_SETUPPerf.exe on the server box.
<3) Wait for 10~15 minutes.
<4) Open Windows explorer, navigate to
<%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<5) Send the .cab file to v-***@microsoft.com with subject:
<40912682-Windows Server 2003 Service Pack 1 will not install
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
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<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Tue, 06 Nov 2007 09:19:48 GMT
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<
<<Hi Jim,
<<
<<Thanks for posting in our newsgroup and also for Cris's input.
<<
<<Based try the following to see if you can install the Windows 2003 SP1
<<successfully:
<<
<<1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.
<<
<<2. Run the following command:
<<
<<C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x
<<
<<3. Specifying a path (such as C:\SP1) for extracted files.
<<
<<4. Go to C:\SP1\i386\Update.
<<
<<5. Double-click update.exe (not update.msi) to manually start the
<<installation process.
<<
<<More info:
<<
<<Downloading and Installing Windows Small Business Server 2003 Service
Pack
<<1
<<http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48
e
<0
<<b3fc3/ToDownLoadFilesandReadInstructions.htm
<<
<<If this installation is still unsuccessful, the problem may be caused by
<<some third party software. Please perform a Clean Boot and try installing
<<again.
<<
<<1. Click Start->Run...->type msconfig and press Enter
<<2. Click Services tab and select Hide All Microsoft Services and Disable
<<All third party Services.
<<3. Click Startup tab and Disable All startup items
<<4. Click OK and choose Restart
<<5. After reboot, check whether the problem still occurs
<<
<<If the problem persists, please collect the following information for
deep
<<research:
<<
<<1. Screen shot of the error message when you install the service pack.
<<
<<2. Send C:\Windows\Svcpack.log to me for research.
<<
<<Please send the information to to v-***@microsoft.com with subject:
<<40912682-Windows Server 2003 Service Pack 1 will not install.
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
<<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
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<<<Now that I know that the update directory is the correct one, I tried
<<using
<<<"add and remove programs" on the update.msi
<<<
<<<This gives the following message...
<<<
<<<Windows Server 2003 SP1 (1033)
<<<Microsoft requires use of "machine assigned" distribution method when
<<using
<<<update.msi
<<<
<<<Is that any help?
<<<
<<<Thankx again
<<<
<<<Jim
<<<
<<<=mjc=
<<<.
<<<
<<<
<<<"Merv Porter [SBS-MVP]" wrote:
<<<
<<<> The hard disk space requirements for Windows Server 2003 Service Pack
1
<<<> (SP1)
<<<> http://support.microsoft.com/kb/892807
<<<>
<<<> You should have enough space then.
<<<>
<<<> Can you put the Windows 2003 SP1 download on an external drive (USB
<2.0)
<<and
<<<> see if it will run from there?
<<<>
<<<> --
<<<> Merv Porter [SBS-MVP]
<<<> ============================
<<<>
<<<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<> news:34487715-5C30-4D3C-9D58-***@microsoft.com...
<<<> > Yes I am logged on as "THE" administrator
<<<> >
<<<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that
enough?
<<<> >
<<<> > Update.exe is there in the folder
<<<> >
<<<> > I made a copy of the extract directory and I get the same result
<<starting
<<<> > the the update program.
<<<> >
<<<> > Dont think I've restricted any access to c:\windows - I will check
<<<> >
<<<> > =mjc=
<<<> > .
<<<> >
<<<> >
<<<> >
<<<> >
<<<> > "Merv Porter [SBS-MVP]" wrote:
<<<> >
<<<> >> Are you logged on as THE Administrator?
<<<> >> Do you have full permissions to the location where the temp files
are
<<<> >> extracted?
<<<> >> Do you have plenty of room on the drive (partition) where the temp
<<files
<<<> >> are
<<<> >> extracted?
<<<> >> Have you moved or restricted access (via a Group Policy or other)
<<<> >> anything
<<<> >> in the Windows folder?
<<<> >>
<<<> >> The install program for Windows 2003 SP1, extracts to an temp i386
<<folder
<<<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on
<<one of
<<<> >> your partitions. (Once the install is canceled, that temp folder is
<<<> >> deleted). It then starts the Update.exe app located in the
<<i386\update
<<<> >> folder under that GUID. In your case, it sounds like it can't find
<<the
<<<> >> Update.exe file.
<<<> >>
<<<> >> I suspect your issue may be a permissions or drive (partition) space
<<<> >> problem.
<<<> >>
<<<> >> --
<<<> >> Merv Porter [SBS-MVP]
<<<> >> ============================
<<<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<> >> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<<<> >> > start the install program
<<<> >> >
<<<> >> > see dialog of files being uncomoressed to new temporary folder
<<<> >> >
<<<> >> > imeediately that finishes we get the "not found" message
<<<> >> >
<<<> >> > =mjc=
<<<> >> > .
<<<> >> >
<<<> >> >
<<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<<> >> >
<<<> >> >> At what point does it fail with the "can't find file" error?
<<<> >> >>
<<<> >> >> --
<<<> >> >> Merv Porter [SBS-MVP]
<<<> >> >> ============================
<<<> >> >>
<<<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<<<> >> >> > Premium
<<<> >> >> >
<<<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<<> >> >> >
<<<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more than
<<once.
<<<> >> >> > It
<<<> >> >> > appears to extract ok, but cant find what it wants to run :(
<<<> >> >> >
<<<> >> >> > =mjc=
<<<> >> >> > .
<<<> >> >> >
<<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<> >> >> >
<<<> >> >> >> Hi Jim,
<<<> >> >> >>
<<<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<<<> >> >> >>
<<<> >> >> >> If you have installed SBS 2003 SP1 before attempting to
install
<<<> >> >> >> Windows
<<<> >> >> >> 2003
<<<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<<WIndows
<<<> >> >> >> 2003
<<<> >> >> >> SP1
<<<> >> >> >> again. If no go, try downloading, extracting and installing
<<<> >> >> >> Windows
<<<> >> >> >> 2003
<<<> >> >> >> SP1 again (your original download my have been corrupt).
<<<> >> >> >>
<<<> >> >> >> Note that the link (the upgrade procedure) I gave you is
<<actually 5
<<<> >> >> >> web
<<<> >> >> >> pages long, so make sure you read through the entire
procedure
<<and
<<<> >> >> >> do
<<<> >> >> >> the
<<<> >> >> >> downloads & follow the suggestions before you start the
<upgrade.
<<<> >> >> >> Also,
<<<> >> >> >> make
<<<> >> >> >> sure that your server BIOS has been upgraded as recommended
by
<<the
<<<> >> >> >> manufacturer before you begin the upgrade.
<<<> >> >> >>
<<<> >> >> >> --
<<<> >> >> >> Merv Porter [SBS-MVP]
<<<> >> >> >> ============================
<<<> >> >> >>
<<<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<> >> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<<<> >> >> >> > Merv,
<<<> >> >> >> >
<<<> >> >> >> > Thank you for taking the time to reply.
<<<> >> >> >> >
<<<> >> >> >> > Your first link agrees that Windows Server 2003 Service
Pacl
<1
<<<> >> >> >> > should
<<<> >> >> >> > be
<<<> >> >> >> > installed first. It says to run
<<<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<> >> >> >> >
<<<> >> >> >> > This is what fails for me with the 'file not found message'
<<<> >> >> >> >
<<<> >> >> >> > How would I find what file was being sought?
<<<> >> >> >> >
<<<> >> >> >> > From your link it would appear that a setup wizard is being
<<<> >> >> >> > started.
<<<> >> >> >> > Maybe
<<<> >> >> >> > this is what is missing.
<<<> >> >> >> >
<<<> >> >> >> > Any help appreciated
<<<> >> >> >> >
<<<> >> >> >> > Thankx again
<<<> >> >> >> >
<<<> >> >> >> > Jim
<<<> >> >> >> >
<<<> >> >> >> > =mjc=
<<<> >> >> >> > .
<<<> >> >> >> >
<<<> >> >> >> >
<<<> >> >> >> > From the look
<<<> >> >> >> >
<<<> >> >> >> >
<<<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<> >> >> >> >
<<<> >> >> >> >> Following is the procedure from the M&M's web site on how
to
<<<> >> >> >> >> install
<<<> >> >> >> >> Windows
<<<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<<> >> >> >> >>
<<<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<<<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
<<procedure)
<<<> >> >> >> >>
<<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVi
e
<w
<<&ArticleID=68
<<<> >> >> >> >>
<<<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
<<there
<<<> >> >> >> >> are
<<<> >> >> >> >> some
<<<> >> >> >> >> difficulties that you may run into:
<<<> >> >> >> >>
<<<> >> >> >> >> Windows 2003 service pack 2 known issues on Small Business
<<<> >> >> >> >> Server
<<<> >> >> >> >> 2003
<<<> >> >> >> >> http://support.microsoft.com/kb/555912
<<<> >> >> >> >>
<<<> >> >> >> >> Common Networking Issues After Applying Windows Server
2003
<<SP2
<<<> >> >> >> >> on
<<<> >> >> >> >> SBS
<<<> >> >> >> >>
<<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-a
f
<t
<<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<<> >> >> >> >>
<<<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<<> >> >> >> >>
<<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the
-
<s
<<bs-server-after-applying-sp2.aspx
<<<> >> >> >> >>
<<<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<<> >> >> >> >>
<<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-serv
e
<r
<<-2003-sp2-on-sbs-2003.aspx
<<<> >> >> >> >>
<<<> >> >> >> >>
<<<> >> >> >> >> --
<<<> >> >> >> >> Merv Porter [SBS-MVP]
<<<> >> >> >> >> ============================
<<<> >> >> >> >>
<<<> >> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in
<message
<<<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<<<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 -
<KB939421"
<<<> >> >> >> >> >
<<<> >> >> >> >> > It says to intsall SBS 2003 SP1
<<<> >> >> >> >> >
<<<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<<> >> >> >> >> >
<<<> >> >> >> >> > It says to install WS 2003 SP1
<<<> >> >> >> >> >
<<<> >> >> >> >> > Have downloaded
WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<> >> >> >> >> >
<<<> >> >> >> >> > Running this program shows files being extracted
<<<> >> >> >> >> >
<<<> >> >> >> >> > Then
<<<> >> >> >> >> >
<<<> >> >> >> >> > Setup Error: The System Failed To Find The File Specified
<<<> >> >> >> >> >
<<<> >> >> >> >> > I can see the files in the temp directory
<<<> >> >> >> >> >
<<<> >> >> >> >> > Any ideas anyone?
<<<> >> >> >> >> >
<<<> >> >> >> >> > Does it produce a log file?
<<<> >> >> >> >> >
<<<> >> >> >> >> > Any help gateful accepted
<<<> >> >> >> >> >
<<<> >> >> >> >> > advTHANKXance
<<<> >> >> >> >> >
<<<> >> >> >> >> > Jim
<<<> >> >> >> >> >
<<<> >> >> >> >> > =mjc=
<<<> >> >> >> >> > .
<<<> >> >> >> >> >
<<<> >> >> >> >> >
<<<> >> >> >> >> >
<<<> >> >> >> >>
<<<> >> >> >> >>
<<<> >> >> >> >>
<<<> >> >> >>
<<<> >> >> >>
<<<> >> >> >>
<<<> >> >>
<<<> >> >>
<<<> >> >>
<<<> >>
<<<> >>
<<<> >>
<<<>
<<<>
<<<>
<<<
<<
<<
<
<
Robert Li [MSFT]
2007-11-12 04:51:58 UTC
Permalink
Hi Jim,

Thanks for your reply.

Based on my research, please take the following steps are try again:

1. rename the Edb.log files:

Rename all %systemroot%\system32\catroot2\Edbxxxx.log and *.tst file to
another file name.

2. Remove all tmp*.cat files from the following folders:
%systemroot%\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
%systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

Then test again.

If the problem persists, please check if you can find c:\windows\svcpak.log
this time. If so, please send the log to me.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<X-Tomcat-ID: 115579257
<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<#***@TK2MSFTNGP06.phx.gbl>
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<From: v-***@online.microsoft.com (Robert Li [MSFT])
<Organization: Microsoft
<Date: Fri, 09 Nov 2007 11:16:32 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <863$#***@TK2MSFTNGHUB02.phx.gbl>
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<
<Hi Jim,
<
<I researched your logon and found the following event:
<
<Event Type: Error
<Event Source: MsiInstaller
<Event ID: 1013
<Description:
<Product: Windows Server 2003 Service Pack 1 (1033) -- Microsoft requires
<use of the "Machine Assigned" distribution method when using Update.msi.
<
<Based on my error message, please check the following:
<
<Step 1: Set Cryptographic Services to automatic
<
<1. Start the Administrative Tools utility in Control Panel.
<2. Double-click Services.
<3. Right-click Cryptographic Services, and then click Properties.
<4. Click Automatic for Startup type, and then click Start.
<
<Step 2: Reregister DLL files that are associated with Cryptographic
Services
<
<1. Rename the Catroot2 folder:
<
<net stop cryptsvc
<ren %systemroot%\System32\Catroot2 oldcatroot2
<net start cryptsvc
<exit
<
<2. Unregister DLL files that are associated with Cryptographic Services
<
<regsvr32 /u softpub.dll
<regsvr32 /u wintrust.dll
<regsvr32 /u initpki.dll
<regsvr32 /u dssenh.dll
<regsvr32 /u rsaenh.dll
<regsvr32 /u gpkcsp.dll
<regsvr32 /u sccbase.dll
<regsvr32 /u slbcsp.dll
<regsvr32 /u mssip32.dll
<regsvr32 /u cryptdlg.dll
<
<3. Reboot Server
<
<4. Register DLL files that are associated with Cryptographic Services
<
<regsvr32 softpub.dll
<regsvr32 wintrust.dll
<regsvr32 initpki.dll
<regsvr32 dssenh.dll
<regsvr32 rsaenh.dll
<regsvr32 gpkcsp.dll
<regsvr32 sccbase.dll
<regsvr32 slbcsp.dll
<regsvr32 mssip32.dll
<regsvr32 cryptdlg.dll
<
<5. Reboot Server
<
<6. Try to install the SP1 again.
<
<More info:
<
<You cannot install some updates or programs
<http://support.microsoft.com/?id=822798
<
<Hope this helps.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<X-Tomcat-ID: 256661879
<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<#***@TK2MSFTNGP06.phx.gbl>
<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
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<<Content-Type: text/plain
<<Content-Transfer-Encoding: 7bit
<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Wed, 07 Nov 2007 09:48:01 GMT
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<
<<Hi Jim,
<<
<<Thanks for your reply.
<<
<<Based on my research on the error message "The system cannot find the
file
<<specified", please take the following steps:
<<
<<The problem may be caused by incorrect security setting, please reset
<<security settings back to the default by the following steps:
<<
<<1. Click Start, click Run, type cmd, and then press ENTER.
<<2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db
<<secsetup.sdb /verbose, and then press ENTER. You receive a "Task is
<<completed" message, and a warning message that something could not be
<done.
<<You can safely ignore this message. For more information about this
<<message, view the %windir%\Security\Logs\Scesrv.log file.
<<
<<More info
<<
<<How to reset security settings back to the defaults
<<http://support.microsoft.com/kb/313222/en-us
<<
<<Note: This KB also applies to SBS 2003. To set the security setting to
<<default, this may take long time.
<<
<<If the problem persists, please help me collect the following information
<<for deep research:
<<
<<MPS Report
<<
<<1) Download MPS report tool from:
<<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0b
d
<9
<<15706/MPSRPT_SETUPPerf.EXE
<<2) Run the MPSRPT_SETUPPerf.exe on the server box.
<<3) Wait for 10~15 minutes.
<<4) Open Windows explorer, navigate to
<<%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<<5) Send the .cab file to v-***@microsoft.com with subject:
<<40912682-Windows Server 2003 Service Pack 1 will not install
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
<<<X-Tomcat-ID: 84105590
<<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<<#***@TK2MSFTNGP06.phx.gbl>
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<<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<<Organization: Microsoft
<<<Date: Tue, 06 Nov 2007 09:19:48 GMT
<<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<Message-ID: <***@TK2MSFTNGHUB02.phx.gbl>
<<<Newsgroups: microsoft.public.windows.server.sbs
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<<<
<<<Hi Jim,
<<<
<<<Thanks for posting in our newsgroup and also for Cris's input.
<<<
<<<Based try the following to see if you can install the Windows 2003 SP1
<<<successfully:
<<<
<<<1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.
<<<
<<<2. Run the following command:
<<<
<<<C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x
<<<
<<<3. Specifying a path (such as C:\SP1) for extracted files.
<<<
<<<4. Go to C:\SP1\i386\Update.
<<<
<<<5. Double-click update.exe (not update.msi) to manually start the
<<<installation process.
<<<
<<<More info:
<<<
<<<Downloading and Installing Windows Small Business Server 2003 Service
<Pack
<<<1
<<<http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc4
8
<e
<<0
<<<b3fc3/ToDownLoadFilesandReadInstructions.htm
<<<
<<<If this installation is still unsuccessful, the problem may be caused by
<<<some third party software. Please perform a Clean Boot and try
installing
<<<again.
<<<
<<<1. Click Start->Run...->type msconfig and press Enter
<<<2. Click Services tab and select Hide All Microsoft Services and Disable
<<<All third party Services.
<<<3. Click Startup tab and Disable All startup items
<<<4. Click OK and choose Restart
<<<5. After reboot, check whether the problem still occurs
<<<
<<<If the problem persists, please collect the following information for
<deep
<<<research:
<<<
<<<1. Screen shot of the error message when you install the service pack.
<<<
<<<2. Send C:\Windows\Svcpack.log to me for research.
<<<
<<<Please send the information to to v-***@microsoft.com with subject:
<<<40912682-Windows Server 2003 Service Pack 1 will not install.
<<<
<<<I am looking forward to hear from you.
<<<
<<<If you need further assistance, please don't hesitate to let me know.
<<<
<<<Best regards,
<<<
<<<Robert Li(MSFT)
<<<
<<<Microsoft CSS Online Newsgroup Support
<<<
<<<Get Secure! - www.microsoft.com/security
<<<
<<<=====================================================
<<<
<<<This newsgroup only focuses on SBS technical issues. If you have issues
<<<regarding other Microsoft products, you'd better post in the
<corresponding
<<<newsgroups so that they can be resolved in an efficient and timely
<manner.
<<<You can locate the newsgroup here:
<<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<
<<<When opening a new thread via the web interface, we recommend you check
<<the
<<<"Notify me of replies" box to receive e-mail notifications when there
are
<<<any updates in your thread. When responding to posts via your
newsreader,
<<<please "Reply to Group" so that others may learn and benefit from your
<<<issue.
<<<
<<<Microsoft engineers can only focus on one issue per thread. Although we
<<<provide other information for your reference, we recommend you post
<<<different incidents in different threads to keep the thread clean. In
<<doing
<<<so, it will ensure your issues are resolved in a timely manner.
<<<
<<<For urgent issues, you may want to contact Microsoft CSS directly.
Please
<<<check http://support.microsoft.com for regional support phone numbers.
<<<
<<<Any input or comments in this thread are highly appreciated.
<<<
<<<=====================================================
<<<
<<<This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<<
<<<--------------------
<<<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<<<<thread-index: Acgf5sPbevmk95bHQy6r3DtxRbNOlw==
<<<<X-WBNR-Posting-Host: 207.46.192.207
<<<<From: =?Utf-8?B?amltLmNveA==?= <***@discussions.microsoft.com>
<<<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<<<#***@TK2MSFTNGP06.phx.gbl>
<<<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
<<<<#***@TK2MSFTNGP02.phx.gbl>
<<<<32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com>
<<<<***@TK2MSFTNGP02.phx.gbl>
<<<<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<<<<***@TK2MSFTNGP04.phx.gbl>
<<<<34487715-5C30-4D3C-9D58-***@microsoft.com>
<<<<***@TK2MSFTNGP05.phx.gbl>
<<<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<<<Date: Mon, 5 Nov 2007 12:02:16 -0800
<<<<Lines: 264
<<<<Message-ID: <D6498BEA-3336-441D-9A4F-***@microsoft.com>
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<<<<Content-Type: text/plain;
<<<< charset="Utf-8"
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<<<<Importance: normal
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<<<<Newsgroups: microsoft.public.windows.server.sbs
<<<<Path: TK2MSFTNGHUB02.phx.gbl
<<<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73861
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<<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<
<<<<Now that I know that the update directory is the correct one, I tried
<<<using
<<<<"add and remove programs" on the update.msi
<<<<
<<<<This gives the following message...
<<<<
<<<<Windows Server 2003 SP1 (1033)
<<<<Microsoft requires use of "machine assigned" distribution method when
<<<using
<<<<update.msi
<<<<
<<<<Is that any help?
<<<<
<<<<Thankx again
<<<<
<<<<Jim
<<<<
<<<<=mjc=
<<<<.
<<<<
<<<<
<<<<"Merv Porter [SBS-MVP]" wrote:
<<<<
<<<<> The hard disk space requirements for Windows Server 2003 Service Pack
<1
<<<<> (SP1)
<<<<> http://support.microsoft.com/kb/892807
<<<<>
<<<<> You should have enough space then.
<<<<>
<<<<> Can you put the Windows 2003 SP1 download on an external drive (USB
<<2.0)
<<<and
<<<<> see if it will run from there?
<<<<>
<<<<> --
<<<<> Merv Porter [SBS-MVP]
<<<<> ============================
<<<<>
<<<<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<> news:34487715-5C30-4D3C-9D58-***@microsoft.com...
<<<<> > Yes I am logged on as "THE" administrator
<<<<> >
<<<<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that
<enough?
<<<<> >
<<<<> > Update.exe is there in the folder
<<<<> >
<<<<> > I made a copy of the extract directory and I get the same result
<<<starting
<<<<> > the the update program.
<<<<> >
<<<<> > Dont think I've restricted any access to c:\windows - I will check
<<<<> >
<<<<> > =mjc=
<<<<> > .
<<<<> >
<<<<> >
<<<<> >
<<<<> >
<<<<> > "Merv Porter [SBS-MVP]" wrote:
<<<<> >
<<<<> >> Are you logged on as THE Administrator?
<<<<> >> Do you have full permissions to the location where the temp files
<are
<<<<> >> extracted?
<<<<> >> Do you have plenty of room on the drive (partition) where the temp
<<<files
<<<<> >> are
<<<<> >> extracted?
<<<<> >> Have you moved or restricted access (via a Group Policy or other)
<<<<> >> anything
<<<<> >> in the Windows folder?
<<<<> >>
<<<<> >> The install program for Windows 2003 SP1, extracts to an temp i386
<<<folder
<<<<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on
<<<one of
<<<<> >> your partitions. (Once the install is canceled, that temp folder
is
<<<<> >> deleted). It then starts the Update.exe app located in the
<<<i386\update
<<<<> >> folder under that GUID. In your case, it sounds like it can't
find
<<<the
<<<<> >> Update.exe file.
<<<<> >>
<<<<> >> I suspect your issue may be a permissions or drive (partition)
space
<<<<> >> problem.
<<<<> >>
<<<<> >> --
<<<<> >> Merv Porter [SBS-MVP]
<<<<> >> ============================
<<<<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<> >> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<<<<> >> > start the install program
<<<<> >> >
<<<<> >> > see dialog of files being uncomoressed to new temporary folder
<<<<> >> >
<<<<> >> > imeediately that finishes we get the "not found" message
<<<<> >> >
<<<<> >> > =mjc=
<<<<> >> > .
<<<<> >> >
<<<<> >> >
<<<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<> >> >
<<<<> >> >> At what point does it fail with the "can't find file" error?
<<<<> >> >>
<<<<> >> >> --
<<<<> >> >> Merv Porter [SBS-MVP]
<<<<> >> >> ============================
<<<<> >> >>
<<<<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<<<<> >> >> > Premium
<<<<> >> >> >
<<<<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<<<> >> >> >
<<<<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more than
<<<once.
<<<<> >> >> > It
<<<<> >> >> > appears to extract ok, but cant find what it wants to run :(
<<<<> >> >> >
<<<<> >> >> > =mjc=
<<<<> >> >> > .
<<<<> >> >> >
<<<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<> >> >> >
<<<<> >> >> >> Hi Jim,
<<<<> >> >> >>
<<<<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<<<<> >> >> >>
<<<<> >> >> >> If you have installed SBS 2003 SP1 before attempting to
<install
<<<<> >> >> >> Windows
<<<<> >> >> >> 2003
<<<<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<<<WIndows
<<<<> >> >> >> 2003
<<<<> >> >> >> SP1
<<<<> >> >> >> again. If no go, try downloading, extracting and installing
<<<<> >> >> >> Windows
<<<<> >> >> >> 2003
<<<<> >> >> >> SP1 again (your original download my have been corrupt).
<<<<> >> >> >>
<<<<> >> >> >> Note that the link (the upgrade procedure) I gave you is
<<<actually 5
<<<<> >> >> >> web
<<<<> >> >> >> pages long, so make sure you read through the entire
<procedure
<<<and
<<<<> >> >> >> do
<<<<> >> >> >> the
<<<<> >> >> >> downloads & follow the suggestions before you start the
<<upgrade.
<<<<> >> >> >> Also,
<<<<> >> >> >> make
<<<<> >> >> >> sure that your server BIOS has been upgraded as recommended
<by
<<<the
<<<<> >> >> >> manufacturer before you begin the upgrade.
<<<<> >> >> >>
<<<<> >> >> >> --
<<<<> >> >> >> Merv Porter [SBS-MVP]
<<<<> >> >> >> ============================
<<<<> >> >> >>
<<<<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<> >> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<<<<> >> >> >> > Merv,
<<<<> >> >> >> >
<<<<> >> >> >> > Thank you for taking the time to reply.
<<<<> >> >> >> >
<<<<> >> >> >> > Your first link agrees that Windows Server 2003 Service
<Pacl
<<1
<<<<> >> >> >> > should
<<<<> >> >> >> > be
<<<<> >> >> >> > installed first. It says to run
<<<<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<<> >> >> >> >
<<<<> >> >> >> > This is what fails for me with the 'file not found message'
<<<<> >> >> >> >
<<<<> >> >> >> > How would I find what file was being sought?
<<<<> >> >> >> >
<<<<> >> >> >> > From your link it would appear that a setup wizard is
being
<<<<> >> >> >> > started.
<<<<> >> >> >> > Maybe
<<<<> >> >> >> > this is what is missing.
<<<<> >> >> >> >
<<<<> >> >> >> > Any help appreciated
<<<<> >> >> >> >
<<<<> >> >> >> > Thankx again
<<<<> >> >> >> >
<<<<> >> >> >> > Jim
<<<<> >> >> >> >
<<<<> >> >> >> > =mjc=
<<<<> >> >> >> > .
<<<<> >> >> >> >
<<<<> >> >> >> >
<<<<> >> >> >> > From the look
<<<<> >> >> >> >
<<<<> >> >> >> >
<<<<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<> >> >> >> >
<<<<> >> >> >> >> Following is the procedure from the M&M's web site on how
<to
<<<<> >> >> >> >> install
<<<<> >> >> >> >> Windows
<<<<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<<<> >> >> >> >>
<<<<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<<<<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
<<<procedure)
<<<<> >> >> >> >>
<<<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleV
i
<e
<<w
<<<&ArticleID=68
<<<<> >> >> >> >>
<<<<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
<<<there
<<<<> >> >> >> >> are
<<<<> >> >> >> >> some
<<<<> >> >> >> >> difficulties that you may run into:
<<<<> >> >> >> >>
<<<<> >> >> >> >> Windows 2003 service pack 2 known issues on Small
Business
<<<<> >> >> >> >> Server
<<<<> >> >> >> >> 2003
<<<<> >> >> >> >> http://support.microsoft.com/kb/555912
<<<<> >> >> >> >>
<<<<> >> >> >> >> Common Networking Issues After Applying Windows Server
<2003
<<<SP2
<<<<> >> >> >> >> on
<<<<> >> >> >> >> SBS
<<<<> >> >> >> >>
<<<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-
a
<f
<<t
<<<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<<<> >> >> >> >>
<<<<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<<<> >> >> >> >>
<<<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-th
e
<-
<<s
<<<bs-server-after-applying-sp2.aspx
<<<<> >> >> >> >>
<<<<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<<<> >> >> >> >>
<<<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-ser
v
<e
<<r
<<<-2003-sp2-on-sbs-2003.aspx
<<<<> >> >> >> >>
<<<<> >> >> >> >>
<<<<> >> >> >> >> --
<<<<> >> >> >> >> Merv Porter [SBS-MVP]
<<<<> >> >> >> >> ============================
<<<<> >> >> >> >>
<<<<> >> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in
<<message
<<<<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<<<<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 -
<<KB939421"
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > It says to intsall SBS 2003 SP1
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > It says to install WS 2003 SP1
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Have downloaded
<WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Running this program shows files being extracted
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Then
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Setup Error: The System Failed To Find The File
Specified
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > I can see the files in the temp directory
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Any ideas anyone?
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Does it produce a log file?
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Any help gateful accepted
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > advTHANKXance
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > Jim
<<<<> >> >> >> >> >
<<<<> >> >> >> >> > =mjc=
<<<<> >> >> >> >> > .
<<<<> >> >> >> >> >
<<<<> >> >> >> >> >
<<<<> >> >> >> >> >
<<<<> >> >> >> >>
<<<<> >> >> >> >>
<<<<> >> >> >> >>
<<<<> >> >> >>
<<<<> >> >> >>
<<<<> >> >> >>
<<<<> >> >>
<<<<> >> >>
<<<<> >> >>
<<<<> >>
<<<<> >>
<<<<> >>
<<<<>
<<<<>
<<<<>
<<<<
<<<
<<<
<<
<<
<
<
Robert Li [MSFT]
2007-11-14 10:28:30 UTC
Permalink
Hi Jim,

I made deep research on this issue, please try the following steps:

Step 1: Please re-register the licdll.dll file.

To do this, please run the following command:

regsvr32 %systemroot%\system32\licdll.dll

Step 2: The problem may be caused by the wrong TMP/TEMP Variables. Please
check the following:

1. Right-click My Computer, and then click Properties.
2. On the Advanced tab, click Environment Variables button.
3. Check the TEMP and TMP variables under User variables, by default, there
are the following:

Temp %useprofile%\Local Settings\Temp
TMP %useprofile%\Local Settings\Temp

Hope this helps.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<X-Tomcat-ID: 43506044
<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
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<From: v-***@online.microsoft.com (Robert Li [MSFT])
<Organization: Microsoft
<Date: Mon, 12 Nov 2007 04:51:58 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <***@TK2MSFTNGHUB02.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
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<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<
<Hi Jim,
<
<Thanks for your reply.
<
<Based on my research, please take the following steps are try again:
<
<1. rename the Edb.log files:
<
<Rename all %systemroot%\system32\catroot2\Edbxxxx.log and *.tst file to
<another file name.
<
<2. Remove all tmp*.cat files from the following folders:
<%systemroot%\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
<%systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
<
<Then test again.
<
<If the problem persists, please check if you can find
c:\windows\svcpak.log
<this time. If so, please send the log to me.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<X-Tomcat-ID: 115579257
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<<#***@TK2MSFTNGP06.phx.gbl>
<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
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<<MIME-Version: 1.0
<<Content-Type: text/plain
<<Content-Transfer-Encoding: 7bit
<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Fri, 09 Nov 2007 11:16:32 GMT
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<Message-ID: <863$#***@TK2MSFTNGHUB02.phx.gbl>
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<<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<<
<<Hi Jim,
<<
<<I researched your logon and found the following event:
<<
<<Event Type: Error
<<Event Source: MsiInstaller
<<Event ID: 1013
<<Description:
<<Product: Windows Server 2003 Service Pack 1 (1033) -- Microsoft requires
<<use of the "Machine Assigned" distribution method when using Update.msi.
<<
<<Based on my error message, please check the following:
<<
<<Step 1: Set Cryptographic Services to automatic
<<
<<1. Start the Administrative Tools utility in Control Panel.
<<2. Double-click Services.
<<3. Right-click Cryptographic Services, and then click Properties.
<<4. Click Automatic for Startup type, and then click Start.
<<
<<Step 2: Reregister DLL files that are associated with Cryptographic
<Services
<<
<<1. Rename the Catroot2 folder:
<<
<<net stop cryptsvc
<<ren %systemroot%\System32\Catroot2 oldcatroot2
<<net start cryptsvc
<<exit
<<
<<2. Unregister DLL files that are associated with Cryptographic Services
<<
<<regsvr32 /u softpub.dll
<<regsvr32 /u wintrust.dll
<<regsvr32 /u initpki.dll
<<regsvr32 /u dssenh.dll
<<regsvr32 /u rsaenh.dll
<<regsvr32 /u gpkcsp.dll
<<regsvr32 /u sccbase.dll
<<regsvr32 /u slbcsp.dll
<<regsvr32 /u mssip32.dll
<<regsvr32 /u cryptdlg.dll
<<
<<3. Reboot Server
<<
<<4. Register DLL files that are associated with Cryptographic Services
<<
<<regsvr32 softpub.dll
<<regsvr32 wintrust.dll
<<regsvr32 initpki.dll
<<regsvr32 dssenh.dll
<<regsvr32 rsaenh.dll
<<regsvr32 gpkcsp.dll
<<regsvr32 sccbase.dll
<<regsvr32 slbcsp.dll
<<regsvr32 mssip32.dll
<<regsvr32 cryptdlg.dll
<<
<<5. Reboot Server
<<
<<6. Try to install the SP1 again.
<<
<<More info:
<<
<<You cannot install some updates or programs
<<http://support.microsoft.com/?id=822798
<<
<<Hope this helps.
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
<<<X-Tomcat-ID: 256661879
<<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<<#***@TK2MSFTNGP06.phx.gbl>
<<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
<<<#***@TK2MSFTNGP02.phx.gbl>
<<<32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com>
<<<***@TK2MSFTNGP02.phx.gbl>
<<<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<<<***@TK2MSFTNGP04.phx.gbl>
<<<34487715-5C30-4D3C-9D58-***@microsoft.com>
<<<***@TK2MSFTNGP05.phx.gbl>
<<<D6498BEA-3336-441D-9A4F-***@microsoft.com>
<<<***@TK2MSFTNGHUB02.phx.gbl>
<<<MIME-Version: 1.0
<<<Content-Type: text/plain
<<<Content-Transfer-Encoding: 7bit
<<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<<Organization: Microsoft
<<<Date: Wed, 07 Nov 2007 09:48:01 GMT
<<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<Message-ID: <o$***@TK2MSFTNGHUB02.phx.gbl>
<<<Newsgroups: microsoft.public.windows.server.sbs
<<<Lines: 456
<<<Path: TK2MSFTNGHUB02.phx.gbl
<<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74289
<<<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<<<
<<<Hi Jim,
<<<
<<<Thanks for your reply.
<<<
<<<Based on my research on the error message "The system cannot find the
<file
<<<specified", please take the following steps:
<<<
<<<The problem may be caused by incorrect security setting, please reset
<<<security settings back to the default by the following steps:
<<<
<<<1. Click Start, click Run, type cmd, and then press ENTER.
<<<2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db
<<<secsetup.sdb /verbose, and then press ENTER. You receive a "Task is
<<<completed" message, and a warning message that something could not be
<<done.
<<<You can safely ignore this message. For more information about this
<<<message, view the %windir%\Security\Logs\Scesrv.log file.
<<<
<<<More info
<<<
<<<How to reset security settings back to the defaults
<<<http://support.microsoft.com/kb/313222/en-us
<<<
<<<Note: This KB also applies to SBS 2003. To set the security setting to
<<<default, this may take long time.
<<<
<<<If the problem persists, please help me collect the following
information
<<<for deep research:
<<<
<<<MPS Report
<<<
<<<1) Download MPS report tool from:
<<<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0
b
<d
<<9
<<<15706/MPSRPT_SETUPPerf.EXE
<<<2) Run the MPSRPT_SETUPPerf.exe on the server box.
<<<3) Wait for 10~15 minutes.
<<<4) Open Windows explorer, navigate to
<<<%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<<<5) Send the .cab file to v-***@microsoft.com with subject:
<<<40912682-Windows Server 2003 Service Pack 1 will not install
<<<
<<<I am looking forward to hear from you.
<<<
<<<If you need further assistance, please don't hesitate to let me know.
<<<
<<<Best regards,
<<<
<<<Robert Li(MSFT)
<<<
<<<Microsoft CSS Online Newsgroup Support
<<<
<<<Get Secure! - www.microsoft.com/security
<<<
<<<=====================================================
<<<
<<<This newsgroup only focuses on SBS technical issues. If you have issues
<<<regarding other Microsoft products, you'd better post in the
<corresponding
<<<newsgroups so that they can be resolved in an efficient and timely
<manner.
<<<You can locate the newsgroup here:
<<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<
<<<When opening a new thread via the web interface, we recommend you check
<<the
<<<"Notify me of replies" box to receive e-mail notifications when there
are
<<<any updates in your thread. When responding to posts via your
newsreader,
<<<please "Reply to Group" so that others may learn and benefit from your
<<<issue.
<<<
<<<Microsoft engineers can only focus on one issue per thread. Although we
<<<provide other information for your reference, we recommend you post
<<<different incidents in different threads to keep the thread clean. In
<<doing
<<<so, it will ensure your issues are resolved in a timely manner.
<<<
<<<For urgent issues, you may want to contact Microsoft CSS directly.
Please
<<<check http://support.microsoft.com for regional support phone numbers.
<<<
<<<Any input or comments in this thread are highly appreciated.
<<<
<<<=====================================================
<<<
<<<This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<<
<<<--------------------
<<<<X-Tomcat-ID: 84105590
<<<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<<<#***@TK2MSFTNGP06.phx.gbl>
<<<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
<<<<#***@TK2MSFTNGP02.phx.gbl>
<<<<32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com>
<<<<***@TK2MSFTNGP02.phx.gbl>
<<<<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<<<<***@TK2MSFTNGP04.phx.gbl>
<<<<34487715-5C30-4D3C-9D58-***@microsoft.com>
<<<<***@TK2MSFTNGP05.phx.gbl>
<<<<D6498BEA-3336-441D-9A4F-***@microsoft.com>
<<<<MIME-Version: 1.0
<<<<Content-Type: text/plain
<<<<Content-Transfer-Encoding: 7bit
<<<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<<<Organization: Microsoft
<<<<Date: Tue, 06 Nov 2007 09:19:48 GMT
<<<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<Message-ID: <***@TK2MSFTNGHUB02.phx.gbl>
<<<<Newsgroups: microsoft.public.windows.server.sbs
<<<<Lines: 338
<<<<Path: TK2MSFTNGHUB02.phx.gbl
<<<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74003
<<<<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<<<<
<<<<Hi Jim,
<<<<
<<<<Thanks for posting in our newsgroup and also for Cris's input.
<<<<
<<<<Based try the following to see if you can install the Windows 2003 SP1
<<<<successfully:
<<<<
<<<<1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.
<<<<
<<<<2. Run the following command:
<<<<
<<<<C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x
<<<<
<<<<3. Specifying a path (such as C:\SP1) for extracted files.
<<<<
<<<<4. Go to C:\SP1\i386\Update.
<<<<
<<<<5. Double-click update.exe (not update.msi) to manually start the
<<<<installation process.
<<<<
<<<<More info:
<<<<
<<<<Downloading and Installing Windows Small Business Server 2003 Service
<<Pack
<<<<1
<<<<http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc
4
<8
<<e
<<<0
<<<<b3fc3/ToDownLoadFilesandReadInstructions.htm
<<<<
<<<<If this installation is still unsuccessful, the problem may be caused
by
<<<<some third party software. Please perform a Clean Boot and try
<installing
<<<<again.
<<<<
<<<<1. Click Start->Run...->type msconfig and press Enter
<<<<2. Click Services tab and select Hide All Microsoft Services and
Disable
<<<<All third party Services.
<<<<3. Click Startup tab and Disable All startup items
<<<<4. Click OK and choose Restart
<<<<5. After reboot, check whether the problem still occurs
<<<<
<<<<If the problem persists, please collect the following information for
<<deep
<<<<research:
<<<<
<<<<1. Screen shot of the error message when you install the service pack.
<<<<
<<<<2. Send C:\Windows\Svcpack.log to me for research.
<<<<
<<<<Please send the information to to v-***@microsoft.com with subject:
<<<<40912682-Windows Server 2003 Service Pack 1 will not install.
<<<<
<<<<I am looking forward to hear from you.
<<<<
<<<<If you need further assistance, please don't hesitate to let me know.
<<<<
<<<<Best regards,
<<<<
<<<<Robert Li(MSFT)
<<<<
<<<<Microsoft CSS Online Newsgroup Support
<<<<
<<<<Get Secure! - www.microsoft.com/security
<<<<
<<<<=====================================================
<<<<
<<<<This newsgroup only focuses on SBS technical issues. If you have issues
<<<<regarding other Microsoft products, you'd better post in the
<<corresponding
<<<<newsgroups so that they can be resolved in an efficient and timely
<<manner.
<<<<You can locate the newsgroup here:
<<<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<<
<<<<When opening a new thread via the web interface, we recommend you check
<<<the
<<<<"Notify me of replies" box to receive e-mail notifications when there
<are
<<<<any updates in your thread. When responding to posts via your
<newsreader,
<<<<please "Reply to Group" so that others may learn and benefit from your
<<<<issue.
<<<<
<<<<Microsoft engineers can only focus on one issue per thread. Although we
<<<<provide other information for your reference, we recommend you post
<<<<different incidents in different threads to keep the thread clean. In
<<<doing
<<<<so, it will ensure your issues are resolved in a timely manner.
<<<<
<<<<For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<<<check http://support.microsoft.com for regional support phone numbers.
<<<<
<<<<Any input or comments in this thread are highly appreciated.
<<<<
<<<<=====================================================
<<<<
<<<<This posting is provided "AS IS" with no warranties, and confers no
<<rights.
<<<<
<<<<--------------------
<<<<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<<<<<thread-index: Acgf5sPbevmk95bHQy6r3DtxRbNOlw==
<<<<<X-WBNR-Posting-Host: 207.46.192.207
<<<<<From: =?Utf-8?B?amltLmNveA==?= <***@discussions.microsoft.com>
<<<<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<<<<#***@TK2MSFTNGP06.phx.gbl>
<<<<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
<<<<<#***@TK2MSFTNGP02.phx.gbl>
<<<<<32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com>
<<<<<***@TK2MSFTNGP02.phx.gbl>
<<<<<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<<<<<***@TK2MSFTNGP04.phx.gbl>
<<<<<34487715-5C30-4D3C-9D58-***@microsoft.com>
<<<<<***@TK2MSFTNGP05.phx.gbl>
<<<<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<<<<Date: Mon, 5 Nov 2007 12:02:16 -0800
<<<<<Lines: 264
<<<<<Message-ID: <D6498BEA-3336-441D-9A4F-***@microsoft.com>
<<<<<MIME-Version: 1.0
<<<<<Content-Type: text/plain;
<<<<< charset="Utf-8"
<<<<<Content-Transfer-Encoding: 7bit
<<<<<X-Newsreader: Microsoft CDO for Windows 2000
<<<<<Content-Class: urn:content-classes:message
<<<<<Importance: normal
<<<<<Priority: normal
<<<<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<<<<<Newsgroups: microsoft.public.windows.server.sbs
<<<<<Path: TK2MSFTNGHUB02.phx.gbl
<<<<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73861
<<<<<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<<<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<<
<<<<<Now that I know that the update directory is the correct one, I tried
<<<<using
<<<<<"add and remove programs" on the update.msi
<<<<<
<<<<<This gives the following message...
<<<<<
<<<<<Windows Server 2003 SP1 (1033)
<<<<<Microsoft requires use of "machine assigned" distribution method when
<<<<using
<<<<<update.msi
<<<<<
<<<<<Is that any help?
<<<<<
<<<<<Thankx again
<<<<<
<<<<<Jim
<<<<<
<<<<<=mjc=
<<<<<.
<<<<<
<<<<<
<<<<<"Merv Porter [SBS-MVP]" wrote:
<<<<<
<<<<<> The hard disk space requirements for Windows Server 2003 Service
Pack
<<1
<<<<<> (SP1)
<<<<<> http://support.microsoft.com/kb/892807
<<<<<>
<<<<<> You should have enough space then.
<<<<<>
<<<<<> Can you put the Windows 2003 SP1 download on an external drive (USB
<<<2.0)
<<<<and
<<<<<> see if it will run from there?
<<<<<>
<<<<<> --
<<<<<> Merv Porter [SBS-MVP]
<<<<<> ============================
<<<<<>
<<<<<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<<> news:34487715-5C30-4D3C-9D58-***@microsoft.com...
<<<<<> > Yes I am logged on as "THE" administrator
<<<<<> >
<<<<<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that
<<enough?
<<<<<> >
<<<<<> > Update.exe is there in the folder
<<<<<> >
<<<<<> > I made a copy of the extract directory and I get the same result
<<<<starting
<<<<<> > the the update program.
<<<<<> >
<<<<<> > Dont think I've restricted any access to c:\windows - I will check
<<<<<> >
<<<<<> > =mjc=
<<<<<> > .
<<<<<> >
<<<<<> >
<<<<<> >
<<<<<> >
<<<<<> > "Merv Porter [SBS-MVP]" wrote:
<<<<<> >
<<<<<> >> Are you logged on as THE Administrator?
<<<<<> >> Do you have full permissions to the location where the temp files
<<are
<<<<<> >> extracted?
<<<<<> >> Do you have plenty of room on the drive (partition) where the
temp
<<<<files
<<<<<> >> are
<<<<<> >> extracted?
<<<<<> >> Have you moved or restricted access (via a Group Policy or other)
<<<<<> >> anything
<<<<<> >> in the Windows folder?
<<<<<> >>
<<<<<> >> The install program for Windows 2003 SP1, extracts to an temp
i386
<<<<folder
<<<<<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a)
on
<<<<one of
<<<<<> >> your partitions. (Once the install is canceled, that temp folder
<is
<<<<<> >> deleted). It then starts the Update.exe app located in the
<<<<i386\update
<<<<<> >> folder under that GUID. In your case, it sounds like it can't
<find
<<<<the
<<<<<> >> Update.exe file.
<<<<<> >>
<<<<<> >> I suspect your issue may be a permissions or drive (partition)
<space
<<<<<> >> problem.
<<<<<> >>
<<<<<> >> --
<<<<<> >> Merv Porter [SBS-MVP]
<<<<<> >> ============================
<<<<<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<<> >> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<<<<<> >> > start the install program
<<<<<> >> >
<<<<<> >> > see dialog of files being uncomoressed to new temporary folder
<<<<<> >> >
<<<<<> >> > imeediately that finishes we get the "not found" message
<<<<<> >> >
<<<<<> >> > =mjc=
<<<<<> >> > .
<<<<<> >> >
<<<<<> >> >
<<<<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<<> >> >
<<<<<> >> >> At what point does it fail with the "can't find file" error?
<<<<<> >> >>
<<<<<> >> >> --
<<<<<> >> >> Merv Porter [SBS-MVP]
<<<<<> >> >> ============================
<<<<<> >> >>
<<<<<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<<<<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<<<<<> >> >> > Premium
<<<<<> >> >> >
<<<<<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<<<<> >> >> >
<<<<<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more
than
<<<<once.
<<<<<> >> >> > It
<<<<<> >> >> > appears to extract ok, but cant find what it wants to run :(
<<<<<> >> >> >
<<<<<> >> >> > =mjc=
<<<<<> >> >> > .
<<<<<> >> >> >
<<<<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<<> >> >> >
<<<<<> >> >> >> Hi Jim,
<<<<<> >> >> >>
<<<<<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<<<<<> >> >> >>
<<<<<> >> >> >> If you have installed SBS 2003 SP1 before attempting to
<<install
<<<<<> >> >> >> Windows
<<<<<> >> >> >> 2003
<<<<<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<<<<WIndows
<<<<<> >> >> >> 2003
<<<<<> >> >> >> SP1
<<<<<> >> >> >> again. If no go, try downloading, extracting and
installing
<<<<<> >> >> >> Windows
<<<<<> >> >> >> 2003
<<<<<> >> >> >> SP1 again (your original download my have been corrupt).
<<<<<> >> >> >>
<<<<<> >> >> >> Note that the link (the upgrade procedure) I gave you is
<<<<actually 5
<<<<<> >> >> >> web
<<<<<> >> >> >> pages long, so make sure you read through the entire
<<procedure
<<<<and
<<<<<> >> >> >> do
<<<<<> >> >> >> the
<<<<<> >> >> >> downloads & follow the suggestions before you start the
<<<upgrade.
<<<<<> >> >> >> Also,
<<<<<> >> >> >> make
<<<<<> >> >> >> sure that your server BIOS has been upgraded as recommended
<<by
<<<<the
<<<<<> >> >> >> manufacturer before you begin the upgrade.
<<<<<> >> >> >>
<<<<<> >> >> >> --
<<<<<> >> >> >> Merv Porter [SBS-MVP]
<<<<<> >> >> >> ============================
<<<<<> >> >> >>
<<<<<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in
message
<<<<<> >> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<<<<<> >> >> >> > Merv,
<<<<<> >> >> >> >
<<<<<> >> >> >> > Thank you for taking the time to reply.
<<<<<> >> >> >> >
<<<<<> >> >> >> > Your first link agrees that Windows Server 2003 Service
<<Pacl
<<<1
<<<<<> >> >> >> > should
<<<<<> >> >> >> > be
<<<<<> >> >> >> > installed first. It says to run
<<<<<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<<<> >> >> >> >
<<<<<> >> >> >> > This is what fails for me with the 'file not found
message'
<<<<<> >> >> >> >
<<<<<> >> >> >> > How would I find what file was being sought?
<<<<<> >> >> >> >
<<<<<> >> >> >> > From your link it would appear that a setup wizard is
<being
<<<<<> >> >> >> > started.
<<<<<> >> >> >> > Maybe
<<<<<> >> >> >> > this is what is missing.
<<<<<> >> >> >> >
<<<<<> >> >> >> > Any help appreciated
<<<<<> >> >> >> >
<<<<<> >> >> >> > Thankx again
<<<<<> >> >> >> >
<<<<<> >> >> >> > Jim
<<<<<> >> >> >> >
<<<<<> >> >> >> > =mjc=
<<<<<> >> >> >> > .
<<<<<> >> >> >> >
<<<<<> >> >> >> >
<<<<<> >> >> >> > From the look
<<<<<> >> >> >> >
<<<<<> >> >> >> >
<<<<<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<<<<> >> >> >> >
<<<<<> >> >> >> >> Following is the procedure from the M&M's web site on
how
<<to
<<<<<> >> >> >> >> install
<<<<<> >> >> >> >> Windows
<<<<<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<<<<<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
<<<<procedure)
<<<<<> >> >> >> >>
<<<<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=Article
V
<i
<<e
<<<w
<<<<&ArticleID=68
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
<<<<there
<<<<<> >> >> >> >> are
<<<<<> >> >> >> >> some
<<<<<> >> >> >> >> difficulties that you may run into:
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> Windows 2003 service pack 2 known issues on Small
<Business
<<<<<> >> >> >> >> Server
<<<<<> >> >> >> >> 2003
<<<<<> >> >> >> >> http://support.microsoft.com/kb/555912
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> Common Networking Issues After Applying Windows Server
<<2003
<<<<SP2
<<<<<> >> >> >> >> on
<<<<<> >> >> >> >> SBS
<<<<<> >> >> >> >>
<<<<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues
-
<a
<<f
<<<t
<<<<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<<<<> >> >> >> >>
<<<<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-t
h
<e
<<-
<<<s
<<<<bs-server-after-applying-sp2.aspx
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<<<<> >> >> >> >>
<<<<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-se
r
<v
<<e
<<<r
<<<<-2003-sp2-on-sbs-2003.aspx
<<<<<> >> >> >> >>
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> --
<<<<<> >> >> >> >> Merv Porter [SBS-MVP]
<<<<<> >> >> >> >> ============================
<<<<<> >> >> >> >>
<<<<<> >> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in
<<<message
<<<<<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<<<<<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 -
<<<KB939421"
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > It says to intsall SBS 2003 SP1
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > It says to install WS 2003 SP1
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Have downloaded
<<WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Running this program shows files being extracted
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Then
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Setup Error: The System Failed To Find The File
<Specified
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > I can see the files in the temp directory
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Any ideas anyone?
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Does it produce a log file?
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Any help gateful accepted
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > advTHANKXance
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > Jim
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> > =mjc=
<<<<<> >> >> >> >> > .
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >> >
<<<<<> >> >> >> >>
<<<<<> >> >> >> >>
<<<<<> >> >> >> >>
<<<<<> >> >> >>
<<<<<> >> >> >>
<<<<<> >> >> >>
<<<<<> >> >>
<<<<<> >> >>
<<<<<> >> >>
<<<<<> >>
<<<<<> >>
<<<<<> >>
<<<<<>
<<<<<>
<<<<<>
<<<<<
<<<<
<<<<
<<<
<<<
<<
<<
<
<
Robert Li [MSFT]
2007-11-15 03:42:09 UTC
Permalink
From customer's e-mail:

Hello again from Down Under...

licdll registered ok

temp and tmp set correctly (note %userprofile% not %useprofile% - cd
%temp% works )

update.exe still fails as before :(

Cheers

Jim
Robert Li [MSFT]
2007-11-15 09:52:31 UTC
Permalink
Hi Jim,

Thanks for your reply.

By now we have tried the following steps, but the problem persist. The
problem may be more complex than expected and time-consuming. Thanks for
your understanding and patience.

1. Extracted the Widows 2003 SP1 to a c:\sp1 folder and ran
C:\SP1\i386\Update.

2. Made clean boot.

3. Reset security settings back to the default.

4. Reregistered DLL files that are associated with Cryptographic Services.

5. Tried to rename the Edb.log files and remove tmp*.cat files.

6. Tried to re-register the licdll.dll file.

7. Checked the TMP/TEMP Variables.

Please help me collect the Filemon and Regmon logs and I need to do deep
research:

Download the Filemon application from <
http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx >
Download the Regmon application from <
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Regmon.msp
x >

## Monitor the system:

1. Prepare to install Windows 2003 SP1.
2. Before you send the fax, run the Filemon and Regmon application.
3. Send to install Windows 2003 SP1.
4. When the error occurs, stop the filemon and regmon application,
email me the log file.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<thread-index: AcgfW5ajH2pf7tAWRf+DTNvuKHBJdQ==
<X-WBNR-Posting-Host: 207.46.192.207
<From: =?Utf-8?B?amltLmNveA==?= <***@discussions.microsoft.com>
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<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<***@TK2MSFTNGP04.phx.gbl>
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<Date: Sun, 4 Nov 2007 19:26:00 -0800
<Lines: 216
<Message-ID: <34487715-5C30-4D3C-9D58-***@microsoft.com>
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Yes I am logged on as "THE" administrator
<
<I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
<
<Update.exe is there in the folder
<
<I made a copy of the extract directory and I get the same result starting
<the the update program.
<
<Dont think I've restricted any access to c:\windows - I will check
<
<=mjc=
<.
<
<
<
<
<"Merv Porter [SBS-MVP]" wrote:
<
<> Are you logged on as THE Administrator?
<> Do you have full permissions to the location where the temp files are
<> extracted?
<> Do you have plenty of room on the drive (partition) where the temp files
are
<> extracted?
<> Have you moved or restricted access (via a Group Policy or other)
anything
<> in the Windows folder?
<>
<> The install program for Windows 2003 SP1, extracts to an temp i386
folder
<> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one
of
<> your partitions. (Once the install is canceled, that temp folder is
<> deleted). It then starts the Update.exe app located in the i386\update
<> folder under that GUID. In your case, it sounds like it can't find the
<> Update.exe file.
<>
<> I suspect your issue may be a permissions or drive (partition) space
<> problem.
<>
<> --
<> Merv Porter [SBS-MVP]
<> ============================
<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<> > start the install program
<> >
<> > see dialog of files being uncomoressed to new temporary folder
<> >
<> > imeediately that finishes we get the "not found" message
<> >
<> > =mjc=
<> > .
<> >
<> >
<> > "Merv Porter [SBS-MVP]" wrote:
<> >
<> >> At what point does it fail with the "can't find file" error?
<> >>
<> >> --
<> >> Merv Porter [SBS-MVP]
<> >> ============================
<> >>
<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<> >> > Premium
<> >> >
<> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<> >> >
<> >> > I have tried downlaoding the Windows 2003 sp1 file more than once.
It
<> >> > appears to extract ok, but cant find what it wants to run :(
<> >> >
<> >> > =mjc=
<> >> > .
<> >> >
<> >> > "Merv Porter [SBS-MVP]" wrote:
<> >> >
<> >> >> Hi Jim,
<> >> >>
<> >> >> Are you starting with SBS 2003 Standard or Premium?
<> >> >>
<> >> >> If you have installed SBS 2003 SP1 before attempting to install
<> >> >> Windows
<> >> >> 2003
<> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
WIndows
<> >> >> 2003
<> >> >> SP1
<> >> >> again. If no go, try downloading, extracting and installing
Windows
<> >> >> 2003
<> >> >> SP1 again (your original download my have been corrupt).
<> >> >>
<> >> >> Note that the link (the upgrade procedure) I gave you is actually
5
<> >> >> web
<> >> >> pages long, so make sure you read through the entire procedure and
do
<> >> >> the
<> >> >> downloads & follow the suggestions before you start the upgrade.
<> >> >> Also,
<> >> >> make
<> >> >> sure that your server BIOS has been upgraded as recommended by the
<> >> >> manufacturer before you begin the upgrade.
<> >> >>
<> >> >> --
<> >> >> Merv Porter [SBS-MVP]
<> >> >> ============================
<> >> >>
<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<> >> >> > Merv,
<> >> >> >
<> >> >> > Thank you for taking the time to reply.
<> >> >> >
<> >> >> > Your first link agrees that Windows Server 2003 Service Pacl 1
<> >> >> > should
<> >> >> > be
<> >> >> > installed first. It says to run
<> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<> >> >> >
<> >> >> > This is what fails for me with the 'file not found message'
<> >> >> >
<> >> >> > How would I find what file was being sought?
<> >> >> >
<> >> >> > From your link it would appear that a setup wizard is being
started.
<> >> >> > Maybe
<> >> >> > this is what is missing.
<> >> >> >
<> >> >> > Any help appreciated
<> >> >> >
<> >> >> > Thankx again
<> >> >> >
<> >> >> > Jim
<> >> >> >
<> >> >> > =mjc=
<> >> >> > .
<> >> >> >
<> >> >> >
<> >> >> > From the look
<> >> >> >
<> >> >> >
<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<> >> >> >
<> >> >> >> Following is the procedure from the M&M's web site on how to
<> >> >> >> install
<> >> >> >> Windows
<> >> >> >> 2003 SP1 and SBS 2003 SP1.
<> >> >> >>
<> >> >> >> How to install Service Pack 1 for SBS 2003
<> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the procedure)
<> >> >> >>
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView
&ArticleID=68
<> >> >> >>
<> >> >> >> After this, install Windows 2003 SP2, but be aware that there
are
<> >> >> >> some
<> >> >> >> difficulties that you may run into:
<> >> >> >>
<> >> >> >> Windows 2003 service pack 2 known issues on Small Business
Server
<> >> >> >> 2003
<> >> >> >> http://support.microsoft.com/kb/555912
<> >> >> >>
<> >> >> >> Common Networking Issues After Applying Windows Server 2003 SP2
on
<> >> >> >> SBS
<> >> >> >>
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-aft
er-applying-windows-server-2003-sp2-on-sbs.aspx
<> >> >> >>
<> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<> >> >> >>
http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-s
bs-server-after-applying-sp2.aspx
<> >> >> >>
<> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<> >> >> >>
http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-server
-2003-sp2-on-sbs-2003.aspx
<> >> >> >>
<> >> >> >>
<> >> >> >> --
<> >> >> >> Merv Porter [SBS-MVP]
<> >> >> >> ============================
<> >> >> >>
<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 - KB939421"
<> >> >> >> >
<> >> >> >> > It says to intsall SBS 2003 SP1
<> >> >> >> >
<> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<> >> >> >> >
<> >> >> >> > It says to install WS 2003 SP1
<> >> >> >> >
<> >> >> >> > Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
<> >> >> >> >
<> >> >> >> > Running this program shows files being extracted
<> >> >> >> >
<> >> >> >> > Then
<> >> >> >> >
<> >> >> >> > Setup Error: The System Failed To Find The File Specified
<> >> >> >> >
<> >> >> >> > I can see the files in the temp directory
<> >> >> >> >
<> >> >> >> > Any ideas anyone?
<> >> >> >> >
<> >> >> >> > Does it produce a log file?
<> >> >> >> >
<> >> >> >> > Any help gateful accepted
<> >> >> >> >
<> >> >> >> > advTHANKXance
<> >> >> >> >
<> >> >> >> > Jim
<> >> >> >> >
<> >> >> >> > =mjc=
<> >> >> >> > .
<> >> >> >> >
<> >> >> >> >
<> >> >> >> >
<> >> >> >>
<> >> >> >>
<> >> >> >>
<> >> >>
<> >> >>
<> >> >>
<> >>
<> >>
<> >>
<>
<>
<>
<
Robert Li [MSFT]
2007-11-21 02:09:38 UTC
Permalink
Hi Jim,

Thanks for your reply.

Based on my research on the logs, please take the following steps:

Please clear the temporary file and restart service pack installation

To clear the temporary file and restart service pack installation, follow
these steps:

1. Delete all the kb*.cat files in the following folders:
%systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
%systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
2. Delete all the oem*.* files from the %systemroot%\inf folder.
3. At the command prompt, type the following commands. Press ENTER after
each command.

net stop cryptsvc
ren %systemroot%\System32\Catroot2
oldcatroot2
net start cryptsvc
exit

5. Restart the service pack installation.

Hope this helps.

I am looking forward to hear from you.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<X-Tomcat-ID: 109992319
<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<#***@TK2MSFTNGP06.phx.gbl>
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<From: v-***@online.microsoft.com (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 15 Nov 2007 09:52:31 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <***@TK2MSFTNGHUB02.phx.gbl>
<Newsgroups: microsoft.public.windows.server.sbs
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<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<
<Hi Jim,
<
<Thanks for your reply.
<
<By now we have tried the following steps, but the problem persist. The
<problem may be more complex than expected and time-consuming. Thanks for
<your understanding and patience.
<
<1. Extracted the Widows 2003 SP1 to a c:\sp1 folder and ran
<C:\SP1\i386\Update.
<
<2. Made clean boot.
<
<3. Reset security settings back to the default.
<
<4. Reregistered DLL files that are associated with Cryptographic Services.
<
<5. Tried to rename the Edb.log files and remove tmp*.cat files.
<
<6. Tried to re-register the licdll.dll file.
<
<7. Checked the TMP/TEMP Variables.
<
<Please help me collect the Filemon and Regmon logs and I need to do deep
<research:
<
<Download the Filemon application from <
<http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx >
<Download the Regmon application from <
<http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Regmon.ms
p
<x >
<
<## Monitor the system:
<
<1. Prepare to install Windows 2003 SP1.
<2. Before you send the fax, run the Filemon and Regmon application.
<3. Send to install Windows 2003 SP1.
<4. When the error occurs, stop the filemon and regmon application,
<email me the log file.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<<thread-index: AcgfW5ajH2pf7tAWRf+DTNvuKHBJdQ==
<<X-WBNR-Posting-Host: 207.46.192.207
<<From: =?Utf-8?B?amltLmNveA==?= <***@discussions.microsoft.com>
<<References: <7ACC02EC-2926-4FF2-B30B-***@microsoft.com>
<<#***@TK2MSFTNGP06.phx.gbl>
<<3B42B651-292B-4E5D-8D79-***@microsoft.com>
<<#***@TK2MSFTNGP02.phx.gbl>
<<32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com>
<<***@TK2MSFTNGP02.phx.gbl>
<<7B0B26AE-04BE-4E8D-89EA-***@microsoft.com>
<<***@TK2MSFTNGP04.phx.gbl>
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<Date: Sun, 4 Nov 2007 19:26:00 -0800
<<Lines: 216
<<Message-ID: <34487715-5C30-4D3C-9D58-***@microsoft.com>
<<MIME-Version: 1.0
<<Content-Type: text/plain;
<< charset="Utf-8"
<<Content-Transfer-Encoding: 7bit
<<X-Newsreader: Microsoft CDO for Windows 2000
<<Content-Class: urn:content-classes:message
<<Importance: normal
<<Priority: normal
<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<<Newsgroups: microsoft.public.windows.server.sbs
<<Path: TK2MSFTNGHUB02.phx.gbl
<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73704
<<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<Yes I am logged on as "THE" administrator
<<
<<I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
<<
<<Update.exe is there in the folder
<<
<<I made a copy of the extract directory and I get the same result starting
<<the the update program.
<<
<<Dont think I've restricted any access to c:\windows - I will check
<<
<<=mjc=
<<.
<<
<<
<<
<<
<<"Merv Porter [SBS-MVP]" wrote:
<<
<<> Are you logged on as THE Administrator?
<<> Do you have full permissions to the location where the temp files are
<<> extracted?
<<> Do you have plenty of room on the drive (partition) where the temp
files
<are
<<> extracted?
<<> Have you moved or restricted access (via a Group Policy or other)
<anything
<<> in the Windows folder?
<<>
<<> The install program for Windows 2003 SP1, extracts to an temp i386
<folder
<<> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on one
<of
<<> your partitions. (Once the install is canceled, that temp folder is
<<> deleted). It then starts the Update.exe app located in the i386\update
<<> folder under that GUID. In your case, it sounds like it can't find the
<<> Update.exe file.
<<>
<<> I suspect your issue may be a permissions or drive (partition) space
<<> problem.
<<>
<<> --
<<> Merv Porter [SBS-MVP]
<<> ============================
<<> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> news:7B0B26AE-04BE-4E8D-89EA-***@microsoft.com...
<<> > start the install program
<<> >
<<> > see dialog of files being uncomoressed to new temporary folder
<<> >
<<> > imeediately that finishes we get the "not found" message
<<> >
<<> > =mjc=
<<> > .
<<> >
<<> >
<<> > "Merv Porter [SBS-MVP]" wrote:
<<> >
<<> >> At what point does it fail with the "can't find file" error?
<<> >>
<<> >> --
<<> >> Merv Porter [SBS-MVP]
<<> >> ============================
<<> >>
<<> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> news:32CA8CC8-2CB2-4BD3-AAC2-***@microsoft.com...
<<> >> > Premium
<<> >> >
<<> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<> >> >
<<> >> > I have tried downlaoding the Windows 2003 sp1 file more than
once.
<It
<<> >> > appears to extract ok, but cant find what it wants to run :(
<<> >> >
<<> >> > =mjc=
<<> >> > .
<<> >> >
<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >
<<> >> >> Hi Jim,
<<> >> >>
<<> >> >> Are you starting with SBS 2003 Standard or Premium?
<<> >> >>
<<> >> >> If you have installed SBS 2003 SP1 before attempting to install
<<> >> >> Windows
<<> >> >> 2003
<<> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<WIndows
<<> >> >> 2003
<<> >> >> SP1
<<> >> >> again. If no go, try downloading, extracting and installing
<Windows
<<> >> >> 2003
<<> >> >> SP1 again (your original download my have been corrupt).
<<> >> >>
<<> >> >> Note that the link (the upgrade procedure) I gave you is actually
<5
<<> >> >> web
<<> >> >> pages long, so make sure you read through the entire procedure
and
<do
<<> >> >> the
<<> >> >> downloads & follow the suggestions before you start the upgrade.
<<> >> >> Also,
<<> >> >> make
<<> >> >> sure that your server BIOS has been upgraded as recommended by the
<<> >> >> manufacturer before you begin the upgrade.
<<> >> >>
<<> >> >> --
<<> >> >> Merv Porter [SBS-MVP]
<<> >> >> ============================
<<> >> >>
<<> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> >> news:3B42B651-292B-4E5D-8D79-***@microsoft.com...
<<> >> >> > Merv,
<<> >> >> >
<<> >> >> > Thank you for taking the time to reply.
<<> >> >> >
<<> >> >> > Your first link agrees that Windows Server 2003 Service Pacl 1
<<> >> >> > should
<<> >> >> > be
<<> >> >> > installed first. It says to run
<<> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >
<<> >> >> > This is what fails for me with the 'file not found message'
<<> >> >> >
<<> >> >> > How would I find what file was being sought?
<<> >> >> >
<<> >> >> > From your link it would appear that a setup wizard is being
<started.
<<> >> >> > Maybe
<<> >> >> > this is what is missing.
<<> >> >> >
<<> >> >> > Any help appreciated
<<> >> >> >
<<> >> >> > Thankx again
<<> >> >> >
<<> >> >> > Jim
<<> >> >> >
<<> >> >> > =mjc=
<<> >> >> > .
<<> >> >> >
<<> >> >> >
<<> >> >> > From the look
<<> >> >> >
<<> >> >> >
<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >> >
<<> >> >> >> Following is the procedure from the M&M's web site on how to
<<> >> >> >> install
<<> >> >> >> Windows
<<> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<> >> >> >>
<<> >> >> >> How to install Service Pack 1 for SBS 2003
<<> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
procedure)
<<> >> >> >>
<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVie
w
<&ArticleID=68
<<> >> >> >>
<<> >> >> >> After this, install Windows 2003 SP2, but be aware that there
<are
<<> >> >> >> some
<<> >> >> >> difficulties that you may run into:
<<> >> >> >>
<<> >> >> >> Windows 2003 service pack 2 known issues on Small Business
<Server
<<> >> >> >> 2003
<<> >> >> >> http://support.microsoft.com/kb/555912
<<> >> >> >>
<<> >> >> >> Common Networking Issues After Applying Windows Server 2003
SP2
<on
<<> >> >> >> SBS
<<> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-af
t
<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<> >> >> >>
<<> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-
s
<bs-server-after-applying-sp2.aspx
<<> >> >> >>
<<> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-serve
r
<-2003-sp2-on-sbs-2003.aspx
<<> >> >> >>
<<> >> >> >>
<<> >> >> >> --
<<> >> >> >> Merv Porter [SBS-MVP]
<<> >> >> >> ============================
<<> >> >> >>
<<> >> >> >> "jim.cox" <***@discussions.microsoft.com> wrote in message
<<> >> >> >> news:7ACC02EC-2926-4FF2-B30B-***@microsoft.com...
<<> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 - KB939421"
<<> >> >> >> >
<<> >> >> >> > It says to intsall SBS 2003 SP1
<<> >> >> >> >
<<> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<> >> >> >> >
<<> >> >> >> > It says to install WS 2003 SP1
<<> >> >> >> >
<<> >> >> >> > Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >> >
<<> >> >> >> > Running this program shows files being extracted
<<> >> >> >> >
<<> >> >> >> > Then
<<> >> >> >> >
<<> >> >> >> > Setup Error: The System Failed To Find The File Specified
<<> >> >> >> >
<<> >> >> >> > I can see the files in the temp directory
<<> >> >> >> >
<<> >> >> >> > Any ideas anyone?
<<> >> >> >> >
<<> >> >> >> > Does it produce a log file?
<<> >> >> >> >
<<> >> >> >> > Any help gateful accepted
<<> >> >> >> >
<<> >> >> >> > advTHANKXance
<<> >> >> >> >
<<> >> >> >> > Jim
<<> >> >> >> >
<<> >> >> >> > =mjc=
<<> >> >> >> > .
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >>
<<> >> >> >>
<<> >> >> >>
<<> >> >>
<<> >> >>
<<> >> >>
<<> >>
<<> >>
<<> >>
<<>
<<>
<<>
<<
<
<
Robert Li [MSFT]
2007-11-22 10:51:27 UTC
Permalink
From customer's e-mail:


I think we tried this before...
Post by Robert Li [MSFT]
%systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
%systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
There are no kb*.cat files in these directories
Post by Robert Li [MSFT]
2. Delete all the oem*.* files from the %systemroot%\inf folder.
There are no oem*.* files in this directory
Post by Robert Li [MSFT]
3. At the command prompt, type the following commands. Press
ENTER after each command.
net stop cryptsvc
ren %systemroot%\System32\Catroot2
oldcatroot2
net start cryptsvc
exit
Cryptographic services stopt ok
oldcatroot2 already exists from earlier work - deleted earlier and
renamed.
Cryptographic services restart ok
Post by Robert Li [MSFT]
4. Restart the service pack installation.
No joy - same "unable to find file" message :(

=mjc=
Robert Li [MSFT]
2007-11-22 10:52:48 UTC
Permalink
Hi Jim,

Thanks for your reply.

We tried to delete tmp*.cat file before, but didn't delete kb*.cat and
oem*.* files.

This is a quick not and I am researching on your issue. I am sorry for the
incontinence.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Newsgroups: microsoft.public.windows.server.sbs
<From: v-***@online.microsoft.com (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 22 Nov 2007 10:51:27 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<MIME-Version: 1.0
<Content-Type: text/plain
<Content-Transfer-Encoding: 7bit
<
<From customer's e-mail:
<
<
<I think we tried this before...
<
<> 1. Delete all the kb*.cat files in the following folders:
<> %systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
<> %systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
<
<There are no kb*.cat files in these directories
<
<> 2. Delete all the oem*.* files from the %systemroot%\inf folder.
<
<There are no oem*.* files in this directory
<
<> 3. At the command prompt, type the following commands. Press
<> ENTER after each command.
<> net stop cryptsvc
<> ren %systemroot%\System32\Catroot2
<> oldcatroot2
<> net start cryptsvc
<> exit
<
<Cryptographic services stopt ok
<oldcatroot2 already exists from earlier work - deleted earlier and
<renamed.
<Cryptographic services restart ok
<
<> 4. Restart the service pack installation.
<
<No joy - same "unable to find file" message :(
<
<=mjc=
<
Robert Li [MSFT]
2007-11-26 10:54:28 UTC
Permalink
Hi,

I am sorry for the delay.

Please start the server at Safe Mode and install the service pack again. In
safe mode, the SBS server will start the least service and driver.

I am looking forward to hear from you

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<
<Thanks for your reply.
<
<We tried to delete tmp*.cat file before, but didn't delete kb*.cat and
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<
<This is a quick not and I am researching on your issue. I am sorry for the
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<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
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<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Newsgroups: microsoft.public.windows.server.sbs
<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Thu, 22 Nov 2007 10:51:27 GMT
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<MIME-Version: 1.0
<<Content-Type: text/plain
<<Content-Transfer-Encoding: 7bit
<<
<<From customer's e-mail:
<<
<<
<<I think we tried this before...
<<
<<> 1. Delete all the kb*.cat files in the following folders:
<<> %systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
<<> %systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
<<
<<There are no kb*.cat files in these directories
<<
<<> 2. Delete all the oem*.* files from the %systemroot%\inf folder.
<<
<<There are no oem*.* files in this directory
<<
<<> 3. At the command prompt, type the following commands. Press
<<> ENTER after each command.
<<> net stop cryptsvc
<<> ren %systemroot%\System32\Catroot2
<<> oldcatroot2
<<> net start cryptsvc
<<> exit
<<
<<Cryptographic services stopt ok
<<oldcatroot2 already exists from earlier work - deleted earlier and
<<renamed.
<<Cryptographic services restart ok
<<
<<> 4. Restart the service pack installation.
<<
<<No joy - same "unable to find file" message :(
<<
<<=mjc=
<<
<
<
Robert Li [MSFT]
2007-11-30 02:11:00 UTC
Permalink
From customer's e-mail:

Sorry for the slow reply it takes a while to scehdule a server restart
:(

Still the same
"unable to find file"
message I'm afarid

I'm thinking it might be quicker to start again from scratch

I've just received the service pack on CD. Maybe try booting from that
and see what happens?

How do I save all my licence, users and distributed file system settings
before reformatting c: ?

Thankx again

Cheers

Jim
Robert Li [MSFT]
2007-11-30 10:55:38 UTC
Permalink
Hi Jim,

Thank for your reply.

You can't boot the system from services pack CD. This CD contains services
packs, not the operating system. You can try to install the Windows 2003
SP1 from the service pack CD to see if this will be successfully.

Please help me collect the Application and System log and I need to check
if there are new error appeared:

1. Application Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> Application and right-click to select Save
Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

2. System Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> System and right-click to select Save Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

It's not recommend to reinstall the system now, since this is time
consuming job. Please help me collect the logs and I will do research on
this.

To backup the license, you can use the Backing Up Licenses wizard. The
wizard is used to back up and restore license information because of
hardware upgrades, failures, restores and the like. To do this:

1. Open Server Management.
2. In the console tree, click Licensing. Details about your currently
installed Client Access Licenses (CALs) appear in the details pane.
3. Click Back Up Licenses.
4. Follow the on-screen instructions to specify a file name and location
for your backup file, and then complete the wizard.

To backup Distribution File System, please take the following steps:

1. According to my experience, we can use NTbackup tool to backup the
network share or the local share. You can also copy to another location

2. On the DFS file server, export the DFS structure. To do that, please
install support tools on the server. The tool can be found under
support\tools folder on the installation CD. After you install the tool,
please run the following command at the command prompt:

Dfsutil /root:DFSName /view > dfs.txt
Please replace the DFSName with the name of DFS name space.

3. After rebuilt server, recreate the DFS structure according to the
dfs.txt.

If you'd like to reinstall the system, I'd like to give you the following
suggestion:

Backup:

1. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
''Properties''. In the properties window, click ''database'' tab. Write
down the path of the database file and streaming file. Also check the path
of the public folder database files.

2. Open ''Services'' console in ''Administrative Tools''. Stop ''Microsoft
Exchange Information Store'' service. If the exchange database files are
stored in the default path (c:\program files\Exchsrvr\mdbdata\), open
Windows Explorer, navigate to the Exchange database folder, and then save
the .edb files and .stm files to a folder on another disk partition or a
shared folder on a internal workstation

3. Open Windows Explorer. If ''Users Shared Folders'' is on C:\ drive, copy
it to another disk partition or a shared folder of on a internal
workstation.

4. If you are using the SBS 2003 built-in SharePoint site (Companyweb), you
may refer to the following KB article to move the database file:

827701 How to perform a disaster recovery operation of SharePoint Services
http://support.microsoft.com/?id=827701

5. Backup other data which you want to restore to the new installation.

Restore:

1. Insert SBS 2003 CD#1 into the CD driver. Boot the machine by using the
CD-Rom. Install SBS 2003 server. (Format original system drive)

2. Create new user accounts (duplicate the original accounts) by using Add
Users Wizard.

3. Open Services Console, stop ''Microsoft Exchange Information Store''
service. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
Name>\''First Storage Group''. Right-click it and choose ''Properties''.
Select the database folder. (The original database files should be copied
to this folder).

4. Open Exchange System Manager. Navigate to ''Servers''\<Server
Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
''Properteis''. Click ''Database'' tab and check ''This database can be
overwritten by a restore'' option. Also check this option for ''Public
folder store''.

5. Open Services console, start ''Microsoft Exchange Information Store''
service. In Exchange System Manager console, right-click ''Mailbox store''
and choose ''Mount Store''. Also mount the public folder store.

6. In Exchange System Manager console, expand ''Mailbox Store''.
Right-click ''Mailboxes'' folder and choose ''Run Cleanup Agent''. After
doing this, you will see the mailboxes with red crosses in the right panel.
Right-click each mailbox and choose ''Reconnect''. Connect the mailboxes to
the current user accounts.

7. Restore the contents in Users shared folders.

8. Follow the KB 827701 to restore the SharePoint site.

To preserve client user profiles and settings that was on the original
domain to the new SBS 2003 installation, way is to create a local profile,
copy the original domain profile to the local profile, and then let the
"Setup Computer" wizard do the task "map local profile to new domain
profile" for you.

As long as you create your computer accounts using the server manager''s
"to do list" you will be prompted to migrate profile information. When you
join the workstations to the domain by using the web site (ie
http://servername/connectcomputer) part of the process of joining the
domain will allow you to migrate user settings. However, to use this
method, you need to make sure that the profile you want to migrate from is
a local user profile (Not a previous domain profile):

1. Before joining the client to SBS 2K3 domain, create a local profile, and
then copy the old domain profile to a local profile.

2. Add the SBS Server into the network

3. Use the Setup Computer Wizard in SBS 2003 to join the (now) XP Pro
machines to the SBS domain: Server Management, Standard Management, Client
Computers, Set Up Client Computers.

4. On the client, access http//<Server name>/connectcomputer to bring up
the Setup Computer Wizard, it will then allow you to map domain user
accounts to local profiles on the machine thus preserving your profiles:
"Assign Users to this Computes and Migrate their Profiles".

5. You will Add a domain account to "Users assigned to this computer!/, and
then choose the existing local user profile in the "Current User Settings".
By Default, the value for "Current User Settings" is "None".

More info:

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736f8-f6f5-436d-
a82d-0c8d66e2a634&DisplayLang=en

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<
<Sorry for the slow reply it takes a while to scehdule a server restart
<:(
<
<Still the same
< "unable to find file"
< message I'm afarid
<
<I'm thinking it might be quicker to start again from scratch
<
<I've just received the service pack on CD. Maybe try booting from that
<and see what happens?
<
<How do I save all my licence, users and distributed file system settings
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<
<Thankx again
<
<Cheers
<
<Jim
<
<
<
Robert Li [MSFT]
2007-12-07 11:38:18 UTC
Permalink
Hi Jim,

Thanks for your reply.

I found the Application and System logs were not correctly exported. Please
see the screen shot of the two files. Even if I rename the files to
system.evt and application.evt, I still can't read them in Event Viewer.
Please recollect them as the following steps:

1. Application Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> Application and right-click to select Save
Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

2. System Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> System and right-click to select Save Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:79124
<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<
<Hi Jim,
<
<Thank for your reply.
<
<You can't boot the system from services pack CD. This CD contains services
<packs, not the operating system. You can try to install the Windows 2003
<SP1 from the service pack CD to see if this will be successfully.
<
<Please help me collect the Application and System log and I need to check
<if there are new error appeared:
<
<1. Application Log
<
<1) Click Start and enter eventvwr into the Start search to open event
<viewer.
<2) Expand to Windows Logs -> Application and right-click to select Save
<Event As
<3) Choose the location to save the file.
<4) Enter the name for the file and click Save button.
<
<2. System Log
<
<1) Click Start and enter eventvwr into the Start search to open event
<viewer.
<2) Expand to Windows Logs -> System and right-click to select Save Event As
<3) Choose the location to save the file.
<4) Enter the name for the file and click Save button.
<
<It's not recommend to reinstall the system now, since this is time
<consuming job. Please help me collect the logs and I will do research on
<this.
<
<To backup the license, you can use the Backing Up Licenses wizard. The
<wizard is used to back up and restore license information because of
<hardware upgrades, failures, restores and the like. To do this:
<
<1. Open Server Management.
<2. In the console tree, click Licensing. Details about your currently
<installed Client Access Licenses (CALs) appear in the details pane.
<3. Click Back Up Licenses.
<4. Follow the on-screen instructions to specify a file name and location
<for your backup file, and then complete the wizard.
<
<To backup Distribution File System, please take the following steps:
<
<1. According to my experience, we can use NTbackup tool to backup the
<network share or the local share. You can also copy to another location
<
<2. On the DFS file server, export the DFS structure. To do that, please
<install support tools on the server. The tool can be found under
<support\tools folder on the installation CD. After you install the tool,
<please run the following command at the command prompt:
<
<Dfsutil /root:DFSName /view > dfs.txt
<Please replace the DFSName with the name of DFS name space.
<
<3. After rebuilt server, recreate the DFS structure according to the
<dfs.txt.
<
<If you'd like to reinstall the system, I'd like to give you the following
<suggestion:
<
<Backup:
<
<1. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
<Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
<''Properties''. In the properties window, click ''database'' tab. Write
<down the path of the database file and streaming file. Also check the path
<of the public folder database files.
<
<2. Open ''Services'' console in ''Administrative Tools''. Stop ''Microsoft
<Exchange Information Store'' service. If the exchange database files are
<stored in the default path (c:\program files\Exchsrvr\mdbdata\), open
<Windows Explorer, navigate to the Exchange database folder, and then save
<the .edb files and .stm files to a folder on another disk partition or a
<shared folder on a internal workstation
<
<3. Open Windows Explorer. If ''Users Shared Folders'' is on C:\ drive,
copy
<it to another disk partition or a shared folder of on a internal
<workstation.
<
<4. If you are using the SBS 2003 built-in SharePoint site (Companyweb),
you
<may refer to the following KB article to move the database file:
<
<827701 How to perform a disaster recovery operation of SharePoint Services
<http://support.microsoft.com/?id=827701
<
<5. Backup other data which you want to restore to the new installation.
<
<Restore:
<
<1. Insert SBS 2003 CD#1 into the CD driver. Boot the machine by using the
<CD-Rom. Install SBS 2003 server. (Format original system drive)
<
<2. Create new user accounts (duplicate the original accounts) by using Add
<Users Wizard.
<
<3. Open Services Console, stop ''Microsoft Exchange Information Store''
<service. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
<Name>\''First Storage Group''. Right-click it and choose ''Properties''.
<Select the database folder. (The original database files should be copied
<to this folder).
<
<4. Open Exchange System Manager. Navigate to ''Servers''\<Server
<Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
<''Properteis''. Click ''Database'' tab and check ''This database can be
<overwritten by a restore'' option. Also check this option for ''Public
<folder store''.
<
<5. Open Services console, start ''Microsoft Exchange Information Store''
<service. In Exchange System Manager console, right-click ''Mailbox store''
<and choose ''Mount Store''. Also mount the public folder store.
<
<6. In Exchange System Manager console, expand ''Mailbox Store''.
<Right-click ''Mailboxes'' folder and choose ''Run Cleanup Agent''. After
<doing this, you will see the mailboxes with red crosses in the right
panel.
<Right-click each mailbox and choose ''Reconnect''. Connect the mailboxes
to
<the current user accounts.
<
<7. Restore the contents in Users shared folders.
<
<8. Follow the KB 827701 to restore the SharePoint site.
<
<To preserve client user profiles and settings that was on the original
<domain to the new SBS 2003 installation, way is to create a local profile,
<copy the original domain profile to the local profile, and then let the
<"Setup Computer" wizard do the task "map local profile to new domain
<profile" for you.
<
<As long as you create your computer accounts using the server manager''s
<"to do list" you will be prompted to migrate profile information. When you
<join the workstations to the domain by using the web site (ie
<http://servername/connectcomputer) part of the process of joining the
<domain will allow you to migrate user settings. However, to use this
<method, you need to make sure that the profile you want to migrate from is
<a local user profile (Not a previous domain profile):
<
<1. Before joining the client to SBS 2K3 domain, create a local profile,
and
<then copy the old domain profile to a local profile.
<
<2. Add the SBS Server into the network
<
<3. Use the Setup Computer Wizard in SBS 2003 to join the (now) XP Pro
<machines to the SBS domain: Server Management, Standard Management, Client
<Computers, Set Up Client Computers.
<
<4. On the client, access http//<Server name>/connectcomputer to bring up
<the Setup Computer Wizard, it will then allow you to map domain user
<accounts to local profiles on the machine thus preserving your profiles:
<"Assign Users to this Computes and Migrate their Profiles".
<
<5. You will Add a domain account to "Users assigned to this computer!/,
and
<then choose the existing local user profile in the "Current User
Settings".
<By Default, the value for "Current User Settings" is "None".
<
<More info:
<
<Backing Up and Restoring Windows Small Business Server 2003
<http://www.microsoft.com/downloads/details.aspx?FamilyID=487736f8-f6f5-436d
-
<a82d-0c8d66e2a634&DisplayLang=en
<
<Hope this helps.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
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<<From: v-***@online.microsoft.com (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Fri, 30 Nov 2007 02:11:00 GMT
<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:79060
<<NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<<
<<From customer's e-mail:
<<
<<Sorry for the slow reply it takes a while to scehdule a server restart
<<:(
<<
<<Still the same
<< "unable to find file"
<< message I'm afarid
<<
<<I'm thinking it might be quicker to start again from scratch
<<
<<I've just received the service pack on CD. Maybe try booting from that
<<and see what happens?
<<
<<How do I save all my licence, users and distributed file system settings
<<before reformatting c: ?
<<
<<Thankx again
<<
<<Cheers
<<
<<Jim
<<
<<
<<
<
<

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